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Interesting discovery about the reality of how much we’re willing to load on an iPod, wondering what parallels could be drawn for infrastructure management
I read on collision detection the other day that on the average, people only have 375 songs stored on their mp3 device, with iPod owners having a slightly [...]

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As a follow-on to the “Best Practices in document management systems post, I received an email with a pointer to a comprehensive doc management process
I received a great follow up email from Bob, the person who originally asked me about best practices in document management systems. He shared what he found [...]

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Discussion of where a tech pubs department best fits in a company, and what staffing levels are best suited for success
This post is another part in a series about best practices in technical publications for software companies. Other posts include “ Questions for best practices in technical publications” and [...]

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Information Architect from IBM, Kristin Thomas, presented to the Central Texas DITA User’s Group meeting last week, and here are my notes.
Here are my notes from the February Central Texas DITA Users Group meeting. You can join the Yahoo Group for our user group at http://groups.yahoo.com/group/ctdug/. There were about sixteen of [...]

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Dr. ITiL tipped me off to a specialized search engine for ITIL
There’s a new research tool for those of us learning about and researching ITIL (Information Technology Infrastructure Library). You can find it at www.ITServiceToday.com. I’ve used it and I like the categories it gives you to search within [...]

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Creating training and visualization for the real world in a virtual one
I found this Wired News article, ” Making a Living in Second Life” fascinating because of a tidbit within it about virtual training projects in Second Life. Second Life is a virtual world built entirely by the people who [...]

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A hybrid approach for performance monitoring is as useful and practical as a hybrid approach to your car’s engine
A recent news story points out that hybrid cards aren’t getting gas mileage that drivers expected based on EPA testing. Consumer Reports is testing hybrids with their own standards, which they hope [...]

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O’Reilly publishers are releasing content for a book while it’s still being written
O’Reilly’s calling it “Rough Cuts” and it’s a really neat concept. While a book is being written, drafts are posted in electronic format and you can download, read, and comment on the book. I think both readers [...]

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Today I found a counter argument to the previous post about how good product documentation makes the product worthwhile
Earlier this week I posted about how good product documentation can sell a product, but today I came across “Manuals, conversations, and RSS” by CTO Sean McGrath, where he talks about [...]

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