Archive for May, 2006:

Defining OPML and relating to DITA maps

{ Posted on May 31 2006 by annegentle }
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I found a nice definition for OPML from whatis.com as their word of the day, and I'm starting to wonder about similarities between OPML and DITA maps From an information design perspective, OPML is a great format for outlining ...Read More »

MS-DOS tips for time and date stamps

{ Posted on May 25 2006 by annegentle }
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How to make zip files and folders with a formatted date and time stamp as the folder name in a DOS batch file automatically We have a help rendition system internally, where all we writers do is create the ...Read More »

SplunkBase – tag your IT

{ Posted on May 23 2006 by annegentle }
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A wiki as a technical information repository, for sysadmins by sysadmins Cote passed along SplunkBase to me a while back as an example of a wiki that houses technical information, and it looks like Slashdot got a hold of SplunkBase early ...Read More »

Learning more about DITA

{ Posted on May 18 2006 by annegentle }
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Learning about how to get started with DITA and a trivia item for fun Jen Linton, the co-author of Introduction to DITA:Getting Started with the Darwin Information Typing Architecture is in Austin to teach the DITA Getting ...Read More »

Celebrating moms and parenthood in the workplace

{ Posted on May 15 2006 by annegentle }
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Parenting, does it make you a better employee? We celebrated Mother's Day in the U.S. yesterday, and I came across an article that I enjoyed. I thought I'd share in celebratation of moms and parents everywhere. This USA ...Read More »

Connect the dots, or pixels, for service impact

{ Posted on May 10 2006 by annegentle }
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Sometimes a combination of zoom in and zoom out lets you get the big picture out of lots of parts I've read or seen several items lately that are related to using pixel- or grid-based design for arts and ...Read More »

Municipal wireless access

{ Posted on May 05 2006 by annegentle }
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I love living in Austin even more now, they've added city blocks worth of wifi access Right before the World Congress on Information Technology commenced last week, Austin mayor Will Wynn pushed a big white button in front of ...Read More »

Best practices in technical communication for customer feedback

{ Posted on May 04 2006 by annegentle }
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Many technical writers pride themselves in being customer advocates. What are some best practices for connecting with customers? For another part of an informal series about best practices in technical publications, I want to discuss customer interaction with writers ...Read More »