Archive for November, 2007:

Q and A about Author-it and DITA – guest post from Mike Stockman

{ Posted on Nov 29 2007 by annegentle }
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Categories : tools
I read this recent conversation on the author-it-users Yahoo Group with interest. I haven't had a need to author DITA topics with Author-it, so I have to rely on others for information on how it works. With Mike Stockman's and ...Read More »

Words are it… from 17 words to topics

{ Posted on Nov 27 2007 by annegentle }
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Categories : writing
I say I don't listen to many podcasts, but I'm currently listening to Design Critique's podcast with Gerry McGovern at the User Interface 12 conference. Timothy Keirnan was a MTSC classmate of mine and does an excellent job interviewing ...Read More »

Happy turkey day – but let’s talk wiki, not turkey

{ Posted on Nov 23 2007 by annegentle }
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Categories : writing
Happy thanksgiving everyone! I have much to be grateful for. Here's me with my son, both of us stuffed full of turkey. Deadline extended... multiple meaning I just learned that the Give 1 Get 1 program to purchase two XO laptops has ...Read More »

Wiki as forum, FAQ, HTML editor, XML editor, or CMS?

{ Posted on Nov 19 2007 by annegentle }
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Categories : wiki
Wiki as the new FAQ I discovered and have been meaning to write about Wiki is the new FAQ, an excellent blog post talking about SAP’s use of a wiki featured in an article in the Wall Street Journal. I especially ...Read More »

Something old, something new – design patterns

{ Posted on Nov 16 2007 by annegentle }
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Categories : DITA, writing
I'm feeling a little late to the party of patterns that I've been reading about lately, but after attending Michael Hughes’ STC webinar presentation "Pattern Language as a Workshop Management Tool" where we saw patterns for user assistance, and we ...Read More »

7 things you must know about ePublisher Platform

{ Posted on Nov 13 2007 by annegentle }
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Categories : writing
Content is king. Your source content can be Word, Frame, or DITA. You can even import convert other formats such as RoboHelp to Word or Frame and go from there. Formats are separate from content and can be customized. Combining content is ...Read More »

Community support – don’t think of yourself as a customer but as a member of a movement

{ Posted on Nov 12 2007 by annegentle }
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Categories : tools, wiki, writing
I've signed up for the Give 1 Get 1 program for One Laptop Per Child, and just received the email today, November 12, 2007, with the link to the site, www.laptopgiving.org. I read the terms and conditions with interest because I ...Read More »

Serendipitous trips through the river of information

{ Posted on Nov 08 2007 by annegentle }
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Categories : social media, tools, writing
Anne Zelenka has once again nailed down the idea of how to work in a new world where there are far too many sources of information and no way to use technology to help you sift through that information. So ...Read More »

Wiki-fy your doc set – slides available

{ Posted on Nov 07 2007 by annegentle }
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Categories : wiki
My presentation at the Austin STC community meeting went well last night with nearly 40 attendees and even a pair of writers from San Antonio. I really appreciate the warm welcome everyone gave me. I used Google Presentations at docs.google.com to ...Read More »

Embedding video in your online help

{ Posted on Nov 06 2007 by annegentle }
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Categories : techpubs, tools
More note taking at sessions at the Quadralay WebWorks Publisher RoundUp. This session is with Stephanie Cottrell Bryant, author of Videoblogging for Dummies. She's an ePublisher user who embeds video demonstrations of software within online help. Customers love video embedded in ...Read More »
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