Wiki as the new FAQ I discovered and have been meaning to write about Wiki is the new FAQ, an excellent blog post talking about SAP’s use of a wiki featured in an article in the Wall Street Journal. I especially like the play on words in the title. Reminds me of “brown is the […]
Archives for November 2007
Something old, something new – design patterns
I’m feeling a little late to the party of patterns that I’ve been reading about lately, but after attending Michael Hughes’ STC webinar presentation “Pattern Language as a Workshop Management Tool” where we saw patterns for user assistance, and we were really intrigued by an internal wiki page he pulled up giving DITA patterns to […]
7 things you must know about ePublisher Platform
Content is king. Your source content can be Word, Frame, or DITA. You can even import convert other formats such as RoboHelp to Word or Frame and go from there. Formats are separate from content and can be customized. Combining content is allowed and even encouraged. Mixed content is just fine. There are great demos […]