Comments on: DocTrain West 2008 – Bob Glushko, Document Engineering

By: annegentle

annegentle — Mon, 12 May 2008 04:42:38 +0000

Thanks Bob, for the link to the paper. It has an amazing list of reference in it as well. I think I’ll add Smart (Enough) Systems to my reading list for this year. I also appreciated the discussion of personas. Vivid imagery and analogy helps with understanding of a varied and complex set of modeling systems, so it’s much appreciated.

By: Bob Glushko

Bob Glushko — Sun, 11 May 2008 21:13:57 +0000

Thanks for the good review…

I’ve got a paper called “Bridging the Front Stage and Back Stage” that explains this more.

http://people.ischool.berkeley.edu/~glushko/glushko_files/FrontBackStage-April2008.pdf

-Bob Glushko

By: annegentle

annegentle — Fri, 09 May 2008 14:46:39 +0000

Thanks Tony – I’m glad you named the locations because I honestly didn’t hear the exact locations in his lobster example. So I love that we can knit our notes together on this blog entry!

I was reminded of a shipping story from my Dad the axle engineer. He works in a small town outside of Dallas, Texas. He was surprised to find that shipping parts in from a Chicago-area location was faster and less mileage than a Texas-based company (although that also speaks to how vast Texas is in size, not necessarily about the design of their business process.)

By: Tony Chung

Tony Chung — Thu, 08 May 2008 20:25:41 +0000

Wow. I really couldn’t keep up, so I’m glad you managed to collect all this from his talk. I’m still mulling over the fact that we ship lobsters from Nova Scotia to Kentucky. Thanks for posting this. Helps me to remember.

-Tonh