Comments on: How do people converse about technical topics today? http://justwriteclick.com/2008/08/22/how-do-people-converse-about-technical-topics-today/ Documentation as conversation Sun, 14 Mar 2010 16:58:51 +0000 http://wordpress.org/?v=2.9 hourly 1 By: Gordon http://justwriteclick.com/2008/08/22/how-do-people-converse-about-technical-topics-today/comment-page-1/#comment-2852 Gordon Sun, 24 Aug 2008 17:50:53 +0000 http://justwriteclick.com/?p=433#comment-2852 The key issue, which you've not had to face, is how to convert sign managers in an organisation to this kind of mindset. I think anyone who has been involved with any form of online collaboration will understand the basic premise behind the wisdom of the crowd, but as yet that has proven difficult to marry up with the concerns all businesses have over the sensitivity and quality of such information. Until those businesses realise that it's not the sensitivity or (perceived low) quality that are the issue, but rather that the volume of information typically outweighs these issues then it will remain an uphill battle. But it can, and should, be won! The key issue, which you’ve not had to face, is how to convert sign managers in an organisation to this kind of mindset.

I think anyone who has been involved with any form of online collaboration will understand the basic premise behind the wisdom of the crowd, but as yet that has proven difficult to marry up with the concerns all businesses have over the sensitivity and quality of such information.

Until those businesses realise that it’s not the sensitivity or (perceived low) quality that are the issue, but rather that the volume of information typically outweighs these issues then it will remain an uphill battle.

But it can, and should, be won!

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