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	<title>Comments on: How many roles can a documentation expert have in a company?</title>
	<atom:link href="http://justwriteclick.com/2009/01/08/how-many-roles-can-a-documentation-expert-have-in-a-company/feed/" rel="self" type="application/rss+xml" />
	<link>http://justwriteclick.com/2009/01/08/how-many-roles-can-a-documentation-expert-have-in-a-company/</link>
	<description>Documentation as conversation</description>
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		<title>By: Sharvari</title>
		<link>http://justwriteclick.com/2009/01/08/how-many-roles-can-a-documentation-expert-have-in-a-company/comment-page-1/#comment-15334</link>
		<dc:creator>Sharvari</dc:creator>
		<pubDate>Thu, 15 Jan 2009 07:12:29 +0000</pubDate>
		<guid isPermaLink="false">http://justwriteclick.com/?p=647#comment-15334</guid>
		<description>Good post. It is more of a learning different tasks than performing different roles.Different tasks can be learned and performed well irrespective of any role.</description>
		<content:encoded><![CDATA[<p>Good post. It is more of a learning different tasks than performing different roles.Different tasks can be learned and performed well irrespective of any role.</p>
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		<title>By: Jessica Nealon</title>
		<link>http://justwriteclick.com/2009/01/08/how-many-roles-can-a-documentation-expert-have-in-a-company/comment-page-1/#comment-15023</link>
		<dc:creator>Jessica Nealon</dc:creator>
		<pubDate>Mon, 12 Jan 2009 21:45:55 +0000</pubDate>
		<guid isPermaLink="false">http://justwriteclick.com/?p=647#comment-15023</guid>
		<description>I really enjoyed this article. The issues discussed here become especially difficult during a job search. Some forward-thinking companies will post jobs with the titles you describe; however, many default to the customary &quot;Technical Writer&quot; to attract the candidates most likely to match the job. 

The whole thing gets even more confusing when you consider how poorly written and non-descriptive most job descriptions are. I used to be a recruiter and the main part of the job was asking companies to explain their job descriptions.</description>
		<content:encoded><![CDATA[<p>I really enjoyed this article. The issues discussed here become especially difficult during a job search. Some forward-thinking companies will post jobs with the titles you describe; however, many default to the customary &#8220;Technical Writer&#8221; to attract the candidates most likely to match the job. </p>
<p>The whole thing gets even more confusing when you consider how poorly written and non-descriptive most job descriptions are. I used to be a recruiter and the main part of the job was asking companies to explain their job descriptions.</p>
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		<title>By: Harjot Dhodi</title>
		<link>http://justwriteclick.com/2009/01/08/how-many-roles-can-a-documentation-expert-have-in-a-company/comment-page-1/#comment-14979</link>
		<dc:creator>Harjot Dhodi</dc:creator>
		<pubDate>Mon, 12 Jan 2009 07:41:59 +0000</pubDate>
		<guid isPermaLink="false">http://justwriteclick.com/?p=647#comment-14979</guid>
		<description>Great post Anne !</description>
		<content:encoded><![CDATA[<p>Great post Anne !</p>
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		<title>By: Cat</title>
		<link>http://justwriteclick.com/2009/01/08/how-many-roles-can-a-documentation-expert-have-in-a-company/comment-page-1/#comment-14778</link>
		<dc:creator>Cat</dc:creator>
		<pubDate>Fri, 09 Jan 2009 21:41:26 +0000</pubDate>
		<guid isPermaLink="false">http://justwriteclick.com/?p=647#comment-14778</guid>
		<description>I work in a small start up where the writer (me)does all of this plus graphics, training, and any other communications-related jobs that will need doing (localization? RFPs?). 

Can one person be told to do it all? Personally, I wouldn&#039;t want it any other way.</description>
		<content:encoded><![CDATA[<p>I work in a small start up where the writer (me)does all of this plus graphics, training, and any other communications-related jobs that will need doing (localization? RFPs?). </p>
<p>Can one person be told to do it all? Personally, I wouldn&#8217;t want it any other way.</p>
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		<title>By: Michael Hughes</title>
		<link>http://justwriteclick.com/2009/01/08/how-many-roles-can-a-documentation-expert-have-in-a-company/comment-page-1/#comment-14768</link>
		<dc:creator>Michael Hughes</dc:creator>
		<pubDate>Fri, 09 Jan 2009 18:27:38 +0000</pubDate>
		<guid isPermaLink="false">http://justwriteclick.com/?p=647#comment-14768</guid>
		<description>I hold that you cannot hold the editor roles and the others on the same deliverable.</description>
		<content:encoded><![CDATA[<p>I hold that you cannot hold the editor roles and the others on the same deliverable.</p>
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		<title>By: Alan J. Porter</title>
		<link>http://justwriteclick.com/2009/01/08/how-many-roles-can-a-documentation-expert-have-in-a-company/comment-page-1/#comment-14757</link>
		<dc:creator>Alan J. Porter</dc:creator>
		<pubDate>Fri, 09 Jan 2009 15:31:06 +0000</pubDate>
		<guid isPermaLink="false">http://justwriteclick.com/?p=647#comment-14757</guid>
		<description>Great post Anne and a great question.

I tend to come at this issue from a different direction. As one of the concluding slides in my &quot;Why Technical Writers Shouldn&#039;t Be Writers&quot; presentation, I have the following list of things I believe we all should be:

 - User Advocates
 - Directors
 - Designers
 - Futurists / Technologists
 - Story Tellers
 - and above all Communicators.

I think that the different job titles that get applied to different aspects of what we do are just a reflection of where a particular person&#039;s focus is at that point in their career. But to be effective in any of those positions, you need to understand and appreciate the whole process.</description>
		<content:encoded><![CDATA[<p>Great post Anne and a great question.</p>
<p>I tend to come at this issue from a different direction. As one of the concluding slides in my &#8220;Why Technical Writers Shouldn&#8217;t Be Writers&#8221; presentation, I have the following list of things I believe we all should be:</p>
<p> &#8211; User Advocates<br />
 &#8211; Directors<br />
 &#8211; Designers<br />
 &#8211; Futurists / Technologists<br />
 &#8211; Story Tellers<br />
 &#8211; and above all Communicators.</p>
<p>I think that the different job titles that get applied to different aspects of what we do are just a reflection of where a particular person&#8217;s focus is at that point in their career. But to be effective in any of those positions, you need to understand and appreciate the whole process.</p>
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		<title>By: Sheila Loring</title>
		<link>http://justwriteclick.com/2009/01/08/how-many-roles-can-a-documentation-expert-have-in-a-company/comment-page-1/#comment-14755</link>
		<dc:creator>Sheila Loring</dc:creator>
		<pubDate>Fri, 09 Jan 2009 15:13:53 +0000</pubDate>
		<guid isPermaLink="false">http://justwriteclick.com/?p=647#comment-14755</guid>
		<description>Some writers also test their procedures. Didn&#039;t say it was a good idea!</description>
		<content:encoded><![CDATA[<p>Some writers also test their procedures. Didn&#8217;t say it was a good idea!</p>
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		<title>By: Mike Wethington</title>
		<link>http://justwriteclick.com/2009/01/08/how-many-roles-can-a-documentation-expert-have-in-a-company/comment-page-1/#comment-14752</link>
		<dc:creator>Mike Wethington</dc:creator>
		<pubDate>Fri, 09 Jan 2009 14:26:18 +0000</pubDate>
		<guid isPermaLink="false">http://justwriteclick.com/?p=647#comment-14752</guid>
		<description>You&#039;re forgetting Documentation Manager too.</description>
		<content:encoded><![CDATA[<p>You&#8217;re forgetting Documentation Manager too.</p>
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		<title>By: Kai</title>
		<link>http://justwriteclick.com/2009/01/08/how-many-roles-can-a-documentation-expert-have-in-a-company/comment-page-1/#comment-14725</link>
		<dc:creator>Kai</dc:creator>
		<pubDate>Fri, 09 Jan 2009 07:27:35 +0000</pubDate>
		<guid isPermaLink="false">http://justwriteclick.com/?p=647#comment-14725</guid>
		<description>Thanks, Anne, for the clear answer to such an interesting and tricky question. I have a few comments from my experience with software companies of 50 to 1000 employees which have a tech writing staff of 2 to 15.

The &quot;Document Architect&quot; comes close to the &quot;Documentation Manager&quot; role, the two titles may refer to the same job.

I&#039;ve rarely seen &quot;Template Designer&quot; as a role, much less a position. Instead, &quot;template design&quot; seems to be a task engaged in once in a blue moon - until &quot;the old templates&quot; have become completely unusable... That task frequently goes to the tool guru, whose usually a writer.

I don&#039;t know anyone who&#039;s only editing, but not writing. I find it instructive and constructive when writers edit each other&#039;s work, but takes a good team culture and mutual respect. Since editing frequently gets very little attention, I try to promote two separations as a minimum standard: 
- Separate editing (a writer/editor improving writing, grammar, layout, etc.) from reviewing (a SME checking contents).
- Separate editor and writer - don&#039;t let anyone talk you into seriously editing your own stuff.

To go all out on editing, check out the nine types of edits in the five &quot;Levels of Edit&quot; by Robert van Buren and Mary Fran Buehler, available as PDF at http://www.iit.edu/~mackiewicz/levels_of_edit.pdf.

I agree that an &quot;experienced person could handle all these roles&quot; - but I would still argue that no person &quot;should be told to handle all these roles&quot;. If you grow into them or if you choose to develop that way, that&#039;s fine. But as posed, the question just sounds quite uncomfortable... I know I wouldn&#039;t want to be the person asking it - and much less answering it.</description>
		<content:encoded><![CDATA[<p>Thanks, Anne, for the clear answer to such an interesting and tricky question. I have a few comments from my experience with software companies of 50 to 1000 employees which have a tech writing staff of 2 to 15.</p>
<p>The &#8220;Document Architect&#8221; comes close to the &#8220;Documentation Manager&#8221; role, the two titles may refer to the same job.</p>
<p>I&#8217;ve rarely seen &#8220;Template Designer&#8221; as a role, much less a position. Instead, &#8220;template design&#8221; seems to be a task engaged in once in a blue moon &#8211; until &#8220;the old templates&#8221; have become completely unusable&#8230; That task frequently goes to the tool guru, whose usually a writer.</p>
<p>I don&#8217;t know anyone who&#8217;s only editing, but not writing. I find it instructive and constructive when writers edit each other&#8217;s work, but takes a good team culture and mutual respect. Since editing frequently gets very little attention, I try to promote two separations as a minimum standard:<br />
- Separate editing (a writer/editor improving writing, grammar, layout, etc.) from reviewing (a SME checking contents).<br />
- Separate editor and writer &#8211; don&#8217;t let anyone talk you into seriously editing your own stuff.</p>
<p>To go all out on editing, check out the nine types of edits in the five &#8220;Levels of Edit&#8221; by Robert van Buren and Mary Fran Buehler, available as PDF at <a href="http://www.iit.edu/~mackiewicz/levels_of_edit.pdf" rel="nofollow">http://www.iit.edu/~mackiewicz/levels_of_edit.pdf</a>.</p>
<p>I agree that an &#8220;experienced person could handle all these roles&#8221; &#8211; but I would still argue that no person &#8220;should be told to handle all these roles&#8221;. If you grow into them or if you choose to develop that way, that&#8217;s fine. But as posed, the question just sounds quite uncomfortable&#8230; I know I wouldn&#8217;t want to be the person asking it &#8211; and much less answering it.</p>
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