Archive for May, 2009:

Reputation systems and patterns

{ Posted on May 31 2009 by annegentle }
No Comments
Tags : , , , , ,
Categories : techpubs
On one of my web wanderings reading about wikis and motivations for contributions, I started reading as much as I can about reputation systems. Last year around this time Yahoo released social design patterns for reputation systems. Wow, that's generous. There's ...Read More »

Love, love, <3 The Twitter Book

{ Posted on May 21 2009 by annegentle }
2 Comments
Tags : , ,
Categories : social media, techpubs, tools
Wow, just got a print copy of The Twitter Book by Tim O'Reilly (@timoreilly) and Sarah Milstein (@SarahM, user number 21 of Twitter). Thanks go to Andy Oram, @praxagora, for referring me to it after he read a draft of my ...Read More »

Social weather in online communities

{ Posted on May 16 2009 by annegentle }
No Comments
Tags : , , , , ,
Categories : social media, techpubs, wiki, writing
I'm writing this as the rain falls down in Austin, Texas. I'm learning that with practice, you can learn the ebb and flow of a conversation and become a meteorologist for the “social weather” that’s ongoing in a community. For ...Read More »

Casual users and Power users – what type of online help do they want?

{ Posted on May 11 2009 by annegentle }
10 Comments
Tags : , , , , , ,
Categories : techpubs
I have been scanning through some of the presentations at the STC Summit that I had to miss due to the packed schedule, and Scott DeLoach's presentation, Best Practices for Developing User Assistance caught my eye. He has slide after ...Read More »

I signed a book contract! Conversation and Community: The Social Web for Documentation

{ Posted on May 06 2009 by annegentle }
6 Comments
Tags : , , , , ,
Categories : techpubs
I'm simply buzzing with excitement because the ink is drying on my first book contract, and it's with XML Press with the capable Richard Hamilton at the helm. The title is Conversation and Community: The Social Web for Documentation. Here's the ...Read More »

Handout download for Documentation with Blogs, Wikis, and Online Communities

{ Posted on May 04 2009 by annegentle }
No Comments
Tags : , , , , ,
Categories : techpubs
Ah, when I typed the title in the Quick Press book I originally wrote, "Documentation with Blogs, Wiis, and Online Communities." If only we could write documentation with the haptic Wii controller. Brings a whole new meaning to drag and ...Read More »