Archive for June, 2009:

What’s your favorite JustWriteClick post?

{ Posted on Jun 30 2009 by annegentle }
3 Comments
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Categories : blogging
I like to keep an eye on what posts are popular, although with a blog, you can define popular in many different ways. Most comments, most views, or highest average daily views. So if you're new to my blog, (and ...Read More »

Conversational robots

{ Posted on Jun 25 2009 by annegentle }
5 Comments
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Categories : social media, writing
[caption id="attachment_964" align="alignleft" width="169" caption="Photo courtesy a voir etc... "][/caption] Move over qmail mailer-daemon*, Little MOO from moo.com is my new favorite polite responder. Check out the auto-response I received after asking their support team a question using their webform. New ...Read More »

Does designing content for scanning devalue the content?

{ Posted on Jun 14 2009 by annegentle }
7 Comments
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Categories : social media, techpubs, tools
I just read a great post by Rajesh Setty on the Lateral Action blog called 9 Ways People Respond to Your Content Online. Maybe it's because I'm in the final countdown before my book is permanently affixed to the pulp ...Read More »

Webinar available now from Scriptorium Publishing

{ Posted on Jun 11 2009 by annegentle }
2 Comments
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Categories : blogging, social media, techpubs, wiki
I gave a webinar this week for Scriptorium that will be available online titled "Documentation as Conversation." The fact that it's recorded lets you avoid scurrying around rearranging meetings in Outlook just to attend it. It sold out which was ...Read More »

Dangerous future for technical writing?

{ Posted on Jun 03 2009 by annegentle }
3 Comments
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Categories : techpubs
I finally got to watch the final season of The Wire and was fascinated with the interplay of the media in the plot lines that included journalists and editors at the Baltimore Sun. Over at the Duo Consulting blog, Diane ...Read More »

Progress on the Conversation and Community book

{ Posted on Jun 02 2009 by annegentle }
No Comments
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Categories : DITA, social media, techpubs, writing
The final details for my book, Conversation and Community: The Social Web for Documentation, are coming together. Lots of news to report, so here goes. I'm so excited to announce that Eliot Kimber has agreed to use my book for the ...Read More »