Conversational robots
Move over qmail mailer-daemon*, Little MOO from moo.com is my new favorite polite responder. Check out the auto-response I received after asking their support team a question using their webform. New favorite polite robot responder:
“Remember, I’m just a bit of software, so please don’t reply to this email. You’ll find our Service Agents far more conversational.”
Plain awesome. But obviously written by a human, unlike this robot chat program that won a prize last year for being most likely to fool people into thinking it was a human. The transcript of the robot’s “interview” is entertaining reading. They programmed it to be sarcastic and entertaining, which comes across as plain cheeky sometimes. Talk to him yourself at Elbot.com.
*In case you’re curious, the previous robot response winner for me is,
“Hi. This is the qmail-send program at mooseworld.org
I’m afraid I wasn’t able to deliver your message to the
following addresses. This is a permanent error; I’ve given up.
Sorry it didn’t work out.”
Does anyone else have favorite automatic responses that you’ve written or received? Please do share.
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Anne Gentle is the author of 

5 People have left comments on this post
Jun 29, 2009 - 06:06:27This reminds me this error message: http://www.acm.uiuc.edu/error.html
Ha! That is awesomesauce. I can’t stop reading. Thanks for sharing!
I like the sock robot in the photo! And it’s good that robots are starting to be polite
Yes, I think I like robots with manners.
I had a wonderful and sehr polite robot. He was always there when i wanted and did everything i ask him to do:), till now I havenĀ“t known another one…