Email has become a universal conversation mechanism for business to business notification, customer to business communication, you name it. If you’re not doing so already, you can add email links so that readers can send emailed feedback to your technical documentation team. With advanced mailto markup you can automatically enter a subject line, indicate who […]
Archives for January 2010
Collaboration thoughts
Some of my favorite quotes that make me chuckle are the ones about collaborative authoring and the difficulty being people, not tools. For example, Alan Porter recently wrote an article Wikis in the workplace: a practical introduction for Ars Technica. My favorite line from the comments was “Remember that the people contributing to it are […]
Last sprint, first step
This week I’m finishing up an Agile sprint. Not just any sprint, though, my last sprint as a technical writer embedded on a sprint team at ASI. I’ve learned so much there in the last couple of years that I’ve decided to make a go at consulting. I want to help people with content strategy, […]