Respondents needed for user research authoring-tools

Today’s post is from four graduate students from communication and information sciences at Radboud University in the Netherlands.

If you work, or ever worked, with Author-it, RoboHelp, MadCap Flare or Help&Manual, we hope that you are willing to participate in user research. You can participate by responding to all answers in their anonymous online survey:

Goals for research

The aim of this study is to gain more insight in user-friendliness of functionalities and overall user experiences of the following authoring-tools Author-it, MadCap Flare, Doc-to-Help, Help&Manual or RoboHelp. This study will produce three deliverables:

  1. A scientific article
  2. Based on the results a matrix will be created, depicting for each authoring-tool a clear overview of its functionalities and its associated user friendliness score
  3. A more practical report with recommendations

In case you are interested in this survey’s results, the survey gives you the opportunity to leave your e-mail address. We will send you the results as soon as they are available.


Filling in the survey will take approximately 15 minutes. The survey consists of closed questions, two semi-open question and one open question, all asking about your opinion.

This research is conducted by four Master students from the faculty communication-and information sciences, Radboud University, the Netherlands.

Thank you in advance for participating in this survey!

Kind regards, Suzanne van den Berg, Nanette Hogervorst, Relus Kuijpers, Anne Rolsma

One comment

  • March 7, 2010 - 8:51 am | Permalink

    Hi Anne, Suzanne, Nanette, Relus and Anne,
    I’m working on peer learning for entrepreneurs and I am using a tool for concurrent editing (GoogleWave style) Do you have any experience on that?
    Incidentally I will be in Nijmegen next week from 15-18 March!

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