If there ever could be a Cliff’s Notes for the wiki chapter of my book, I think I’m writing it now. I’ve been working on a great project with MindTouch. I visited them for a focus group with other technical communicators and technical support pros back in February in San Diego. We had open source […]
Archives for April 2010
Wikis, copyright, and licensing
A question about wikis and copyright came through my email inbox this week, and I thought I’d share it with my readers. It’s a good question and a common misconception of wikis is that all content is always liberated once it’s put on a wiki. Not so, and here is additional explanation. Q: A colleague […]
Interview Techniques for Users
I had a great talk the other night with a classmate of mine from graduate school, who focused on usability and now works on a web application development team as their user experience designer. He’s Tim Keirnan, and I asked him to explain some of his interview techniques that he uses for his Design Critique […]