May, 2010 | Just Write Click

Elsewhere on the ‘Net

{ Posted on May 28 2010 by annegentle }

Tags : articles, CMS, content, content management, reading, user assistance, writing
Categories : social media, techpubs, writing

I haven't done a round up of other places I've been writing lately, so I thought I'd offer a roundup of articles I've written for other sites. What I'm writing 10 ways to motivate employees to use your CMS - Fierce Content ...Read More »

Google Analytics: Passing the Individual Qualification Test

{ Posted on May 25 2010 by annegentle }

3 Comments

Tags : certification, Google Analytics, web analytics, web content
Categories : social media, tools, work, writing

I did it! I passed and received my individual qualification (IQ) for Google Analytics. Hurray! And Whew! The site offers a way to look up people who have passed their IQ test so you can verify if someone has it (here's ...Read More »

Documenting Open Source Software

{ Posted on May 20 2010 by annegentle }

5 Comments

Tags : audience, authoring, collaboration, community, content, open, open source, tools, wiki
Categories : social media

I love reading different community perceptions of both FLOSS Manuals, where we write open docs for open software. I'm also lurking on mailing lists and forums where open source projects are figuring out documentation needs for their users. Forgive me ...Read More »

Business Etiquette, Community Etiquette

{ Posted on May 18 2010 by annegentle }

8 Comments

Tags : authoring, collaboration, community, content, people, tools, wiki
Categories : social media

After seeing this great instructional guide to eating sushi, I realized the only way I knew any of the rules or guidelines for sushi dining was through example. I learned that one of my examples was wrong - you're not ...Read More »

Austinites Talking about SXSW Interactive

{ Posted on May 13 2010 by annegentle }

No Comments

Tags : STC, stc10, sxswi
Categories : social media

Tom Johnson asked Janet Swisher and I about our experience with the South By SouthWest Interactive conference in comparison to the STC Summit. Janet and I are both from Austin - though she has been here nearly 20 years and ...Read More »

Advocate for Community Documentation

{ Posted on May 11 2010 by annegentle }

3 Comments

Tags : community, social, social media, STC, stc10, techcomm
Categories : social media, wiki

"Anne, I see you as an advocate for community documentation" - what a great compliment. I was so pleased with the response to my STC Summit talk last week, Strategies for the Social Web for Documentation. Here's the short description ...Read More »

Words, Made for People By People

{ Posted on May 03 2010 by annegentle }

2 Comments

Tags : abstract, definition, dictionary, editing, editor, STC, stc10, wordnik, words
Categories : social media

As Sarah O'Keefe said just before Erin McKean's keynote at the STC Summit in Dallas today, here's a woman who got Venture Capital for a word-related business. That's so unique, you've got to be interested in what she has to ...Read More »