Archive for June, 2010:

Going into Listening Phase

{ Posted on Jun 24 2010 by annegentle }
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Categories : social media, techpubs, writing
I'm going into a listening phase for a client, where I observe their customers and partners habits online. I thought I'd write up some of my techniques. The overarching task is listed as "Set up a monitoring system for “listening” ...Read More »

Compact Information and Bugs (Not the Software Kind)

{ Posted on Jun 22 2010 by annegentle }
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Categories : techpubs, writing
Bug vacuums are a big hit in our house this month. I'm such the mom of boys, huh? I like the bug vacuums because the bugs aren't harmed and we can see them up close. Plus, it's not a terribly loud ...Read More »

Businesses and Social Media – Insights from the Door64 TechFair

{ Posted on Jun 16 2010 by annegentle }
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Categories : social media, tools, work
Today’s Technology Tools and Social Media for Growing Business was the title, and this session was the last one for Tech Fair, and the Panelists and their company names form an impressive lineup: Doug Whatley - Human Capital Consultant, moderator Scott ...Read More »

What are you up to this summer?

{ Posted on Jun 08 2010 by annegentle }
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Categories : social media
Less talk. More do. I'll be blogging less this summer and trying to gain more hands-on experience with building social, community-based user experiences around documentation. I'm wrapping up some contracts this month and starting an exciting new one with a wee ...Read More »