Archive for September, 2010:

Working at Rackspace with OpenStack

{ Posted on Sep 10 2010 by annegentle }
5 Comments
Tags : , , ,
Categories : wiki, work
I'm finishing up my first partial week as a "Racker" - that's what employees at Rackspace are called. I'm a special sort of a racker, a stacker, because I've joined the OpenStack team as the OpenStack Technical Writer. My wiki ...Read More »

Web Analytics for Technical Documentation Sites

{ Posted on Sep 01 2010 by annegentle }
8 Comments
Tags : , , ,
Categories : techpubs, tools
I'm studying different help sites and applying web analytics. I wanted to write up some of the processes, potential wins, and possible short comings of web analytics for technical communication. When I spoke with a few Google technical writers at the ...Read More »