Archive for April, 2011:

Playing with the Future of Technical Communication

{ Posted on Apr 23 2011 by annegentle }
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Categories : techpubs, work, writing
I have a great group of mom friends who also happen to be technical communicators. One day last month, my friend posted this picture her 6-year-old daughter made and asked if technical writing is genetic. Ha! [caption id="attachment_1741" align="alignleft" width="171" caption="The ...Read More »

Learn about Leveraging the Social Web for Customer Support

{ Posted on Apr 15 2011 by annegentle }
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Categories : social media, techpubs, work, writing
The webinar and interview we recorded last week thanks to MindTouch is now available for your listening and viewing pleasure. I had a blast talking to Scott. I thought we might argue a bit on some of the points, but ...Read More »