Archive for the ‘social media’ Category:

One community takeaway

{ Posted on Mar 09 2010 by annegentle }
1 Comment
Tags :
Categories : social media
Here's a question and answer writeup that I have had squirreled away for a while. Q: You recently published a book entitled "Conversation and Community". If you could pick just one thing from your book about interacting with the community, what ...Read More »

Respondents needed for user research authoring-tools

{ Posted on Mar 06 2010 by annegentle }
1 Comment
Tags : , , ,
Categories : social media
Today's post is from four graduate students from communication and information sciences at Radboud University in the Netherlands. If you work, or ever worked, with Author-it, RoboHelp, MadCap Flare or Help&Manual, we hope that you are willing to participate in user ...Read More »

Content tidbits from a Community Roundtable report

{ Posted on Mar 04 2010 by annegentle }
3 Comments
Tags : , ,
Categories : social media
I'm reading (with vigor!) the The State of Community Management Report: Best Practices from Community Practitioners from the Community Roundtable, and finding so many wonderful tips about content from people who are community managers. I had to start a list of ...Read More »

Google Analytics: Learning about Conversions at their University

{ Posted on Mar 02 2010 by annegentle }
No Comments
Categories : social media
I can't help but admire the design of Google's Conversion University for learning Google Analytics. They've built presentations with voiceovers that alternate between a male narrator and a female narrator. Most lessons are about 3 minutes to 7 minutes ...Read More »

Become a fan of my book!

{ Posted on Feb 27 2010 by annegentle }
No Comments
Tags : , , , , , ,
Categories : social media
I've put together a Facebook page for my book, Conversation and Community. I've had requests for a place for people to talk about the ideas in the book, and after talking it over with others, I settled on Facebook as ...Read More »

DITA for Publishers with Eliot Kimber

{ Posted on Feb 25 2010 by annegentle }
3 Comments
Tags : , , , , ,
Categories : social media
For this month's Central Texas DITA User Group meeting we played host to Eliot Kimber. I took some scattered notes, mostly jotting down the great phrases Eliot handed out while nodding and chuckling. He'll be doing this presentation as a webinar ...Read More »

I Am Who I Am

{ Posted on Feb 19 2010 by annegentle }
4 Comments
Tags : , , , , , ,
Categories : blogging, social media, techpubs, writing
I'm late to write up my thoughts on Gordon Mclean's post, Strange Bias, but I give him a belated thumbs up for great self-inspection and data query in the post. My take? I read ""Why James Chartrand Wears Women's Underpants" on ...Read More »

Wow, oh Wow – Book Reading at SXSW Interactive!

{ Posted on Feb 12 2010 by annegentle }
2 Comments
Tags : , , , , ,
Categories : social media
I've been given a 20-minute book reading opportunity at SXSWi! I've been to SXSW Interactive at least three times over the past five years, and I'm a huge fan of the conference. So, when I saw an email in my ...Read More »

Focus on the User

{ Posted on Feb 10 2010 by annegentle }
6 Comments
Tags : , , , , , ,
Categories : social media, techpubs, tools, wiki
I've published a long-ish article on the WritersUA site where I describe techniques for user assistance that let the user participate. It starts with simple techniques such as comments and moves towards community documentation efforts. Please read and share Putting ...Read More »

What traditions would you give up?

{ Posted on Feb 03 2010 by annegentle }
3 Comments
Tags : , , ,
Categories : social media
Wow, Pepsi is not going to air an advertisement during the Super Bowl for the first time in 23 years, according to the Financial Times. They say, "With a major digital campaign that features its own website and a heavy ...Read More »
« Older Entries