Archive for the ‘social media’ Category:

What’s New in Conversation and Community?

{ Posted on Aug 03 2012 by annegentle }
7 Comments
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Categories : social media, techpubs, tools, wiki, writing
Love this new cover, both photos are Creative Commons licensed once again. Let's look between the covers though! While thinking about the second edition and how three years had passed, I was pleasantly surprised that we could get to the three ...Read More »

Choose Conversation and Community

{ Posted on Jul 22 2012 by annegentle }
1 Comment
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Categories : social media
We're closing in on the second edition of my book being released and available! I'm super excited about it. I can't stop thinking about it. On the way back from the O'Reilly Open Source Convention, I started doodling in a ...Read More »

Facebook for Social Support? I like.

{ Posted on Jun 01 2012 by annegentle }
3 Comments
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Categories : community, social media, writing
When we first rolled out TryStack, a place for trying out cloud! for OpenStack, we heard the groans from the audience since our first ID check is through a Facebook login. No Facebook, no TryStack. But since we've worked through ...Read More »

Best Twitter Account Idea Yet from The Information

{ Posted on May 02 2012 by annegentle }
4 Comments
Categories : social media, writing
You know how all these bizarre yet entertaining Twitter accounts keep popping up? The character-based Mad Men account, @BettyDraper the one quoting his hilarious father (with the not-censored four-letter-word-in-the-title), the FakeSteveJobs account, and how about this insane spam one, @horse_ebooks, ...Read More »

Exciting Future for Collaborative Printed Electronic Books

{ Posted on Feb 06 2012 by annegentle }
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Categories : social media
The future of the book is in your hands from Sourcefabric on Vimeo. Sourcefabric builds open source software to support independent media worldwide. On February 14th, we'll announce our tool to help people and organisations write and publish great multi-platform ...Read More »

Google Summer of Code Doc Summit Stories

{ Posted on Oct 21 2011 by annegentle }
7 Comments
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Categories : social media
On my way to the airport after an intense and enjoyable three day session with four open source projects writing a book apiece, I wonder if I have any more words to write down. The group I worked with had ...Read More »

Social Support and Documentation Communities

{ Posted on Jul 14 2011 by annegentle }
1 Comment
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Categories : social media, techpubs, tools
Stories of Social Media Sticking in Unlikely Places Saying, "No one reads the manual" just doesn't hold water any more. Social technology has intersected even the classic user manual. There's always someone who will read a book. But their true motivation ...Read More »

Twitter’s Value to Technical Communication

{ Posted on May 04 2011 by annegentle }
8 Comments
Categories : social media
Some responses to an inquiry I got via email from a student at the University of Minnesota in the Scientific and Technical Communication program. Thanks Mary, for asking nice thought-provoking questions! 1. What do you think is the value of Twitter ...Read More »

Learn about Leveraging the Social Web for Customer Support

{ Posted on Apr 15 2011 by annegentle }
1 Comment
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Categories : social media, techpubs, work, writing
The webinar and interview we recorded last week thanks to MindTouch is now available for your listening and viewing pleasure. I had a blast talking to Scott. I thought we might argue a bit on some of the points, but ...Read More »

Trends and Open Source Writing

{ Posted on Mar 09 2011 by annegentle }
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Categories : social media, work, writing
I get the greatest emails sometimes, thanks to my blog. Here's the lead-in line that especially piqued my interest: "I'm researching trends in technical communication for a grad-level writing class," She had me at trends in technical communication. And research. So of ...Read More »
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