wiki | Just Write Click

Pilot or not?

{ Posted on Jan 12 2010 by annegentle }

Tags : community, content, conversation, forums, pilot, strategy, wiki
Categories : social media, wiki

While doing some research for LugIron, a startup here in Austin where I serve in an advisory role, I found a slideshow discussing signs of successful community launches by Joe Cothrel, a VP of service at Lithium. Now, what they mean ...Read More »

Context and behavior

{ Posted on Jan 04 2010 by annegentle }

1 Comment

Tags : content management, content strategy, contributions, generations, Groundswell, Second Life, wiki
Categories : social media, wiki, work

I appreciated SocialText's Ross Mayfield describing the various levels of interaction in his One on One interview with Fierce Content Management. The interview reminds me that social context alters behavior and motivations. Think of an intranet situation, where interactions are ...Read More »

Comparing RSS feeds to social networks

{ Posted on Nov 16 2009 by annegentle }

No Comments

Categories : blogging, social media, wiki

Jakob Nielson and his research group, Nielsen Norman Group, have done it again - letting us know how users are actively perceiving and using social software for different business tasks. This research is important as the social web evolves so ...Read More »

There’s no crying in Agile!

{ Posted on Nov 11 2009 by annegentle }

5 Comments

Tags : agile, content, content creation, web content, writing
Categories : social media, techpubs, tools, wiki

I loved the line, as delivered by Tom Hanks in A League of Their Own, "There's no crying in baseball!" I know there are times when the crying must happen without delay. I don't believe most workplaces actively encourage crying ...Read More »

Notes from WebWorks RoundUp 2009

{ Posted on Oct 20 2009 by annegentle }

1 Comment

Tags : collaboration, DITA, single sourcing, social media, WebWorks, wiki
Categories : DITA, tools, wiki, writing

I attended two days of the WebWorks Roundup here in Austin this week and served on a few panels. I enjoyed signing books as every attendee got copies of books from XML Press. It had featured speakers like Tom Johnson ...Read More »

Choosing a license for sharing documentation content

{ Posted on Sep 29 2009 by annegentle }

1 Comment

Tags : collaboration, content, legal, license, open source, sharing
Categories : social media, wiki

I received this set of questions from Laura Ferrar after a Central Texas DITA User Group meeting this summer, and I have been thinking about these for a few months. These are good questions. I'll try to answer them to ...Read More »

Announcing Conversation and Community: The Social Web for Documentation!

{ Posted on Jul 31 2009 by annegentle }

14 Comments

Tags : blog, blogging, community, conversation, documentation, microblogging, social media, social web, technical writing, techpubs, wiki
Categories : social media, techpubs, wiki

I'm so pleased to tell you that my book is available now from Amazon.com and BarnesandNobles.com and for sale in Austin, Texas at BookWoman on North Lamar. Published by XML Press, this book was fun to write, difficult to finish, ...Read More »

Webinar available now from Scriptorium Publishing

{ Posted on Jun 11 2009 by annegentle }

2 Comments

Tags : presentation, social media, social networking, technical writing, techpubs, wiki
Categories : blogging, social media, techpubs, wiki

I gave a webinar this week for Scriptorium that will be available online titled "Documentation as Conversation." The fact that it's recorded lets you avoid scurrying around rearranging meetings in Outlook just to attend it. It sold out which was ...Read More »

Social weather in online communities

{ Posted on May 16 2009 by annegentle }

No Comments

Tags : community, groups, networking, social networking, social web, wiki
Categories : social media, techpubs, wiki, writing

I'm writing this as the rain falls down in Austin, Texas. I'm learning that with practice, you can learn the ebb and flow of a conversation and become a meteorologist for the “social weather” that’s ongoing in a community. For ...Read More »

Just Write Click

Documentation as conversation

Archive for the ‘wiki’ Category:

Pilot or not?

Context and behavior

Comparing RSS feeds to social networks

There’s no crying in Agile!

Notes from WebWorks RoundUp 2009

Choosing a license for sharing documentation content

Announcing Conversation and Community: The Social Web for Documentation!

Webinar available now from Scriptorium Publishing

Social weather in online communities

More technical documentation wikis

About the author

Stay updated

Recent Posts

Recent Comments

Archives

Books

@annegentle on Twitter