I’m always interested in hearing from my blog readers. There are plenty of methods to contact me online, and I’d be happy to talk on the phone with ample notice. I am available for consulting on various projects including content strategy, content creation, community building, and social documentation.

Use the contact information below to get in touch.

email: annegentle at


GTalk: annegentle

AIM: agentleaim

Yahoo: amgentle

MSN: annegentle


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  • August 2, 2013 - 9:26 am | Permalink

    Forgive me for contacting you, but I am hoping that you may be able to help.

    We here in the Crowbar community are working on a Openstack HA architecture document. We are using booktype ( I would like to keep the document in the same format at the Operations and security guide. Can you point me in the right direction to some one that can help me get the formatting so that I can ass it to booktype.

    I will also be starting to add to the Openstack HA document up on the Openstack docs.

    Here is a little about me.

    Thanks Keith.

  • ketan
    September 30, 2013 - 4:09 am | Permalink

    Hi Anne,
    I am researching on lean methodology. I want to know if lean is used anywhere in documentation? Are you aware of any case studies where documentation followed the lean process and the corresponding results, findings if any, in process or cost improvement?
    Any good resources on the Web related to lean documentation?
    Regards, Ketan

  • October 3, 2013 - 7:48 am | Permalink

    Hi Ketan,
    Lean and Agile are deeply entwined, read to see how agile is rooted in lean manufacturing and some of the context and history. For your research, look up lean documentation techniques and “just enough” documentation, hopefully that gives you a good start.

    Thanks for asking –

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