Posts Tagged ‘best practices’

Writing End-User Documentation in an Agile Development Environment

{ Posted on Jul 02 2007 by annegentle }
This article was original published in the June 2007 issue of the CIDM Best Practices Newsletter. It is re-published in its entirety with the permission of the Center for Information Development Management. In this article, we examine an increasingly popular development ...Read More »

Alterpoint blog gives kudos to our Routes to Value approach to BSM and ITIL

{ Posted on Jul 19 2006 by annegentle }
Breaking down best practices by making the parts easily accessible Alterpoint is located in Austin (where I'm located) and makes network management software that is integrated with our BMC Remedy Action Request System and BMC now ...Read More »

Best practices in tech comm for fit in the organization

{ Posted on Feb 22 2006 by annegentle }
Discussion of where a tech pubs department best fits in a company, and what staffing levels are best suited for success This post is another part in a series about best practices in technical publications ...Read More »

Questioning technical publications best practices

{ Posted on Jan 19 2006 by annegentle }
List of the questions I asked of our panelists about best practices in technical publications Here are the questions I asked of our panelists at our October STC meeting in Austin that further investigated and challenged the best practices ...Read More »

Best practices for document management systems

{ Posted on Jan 10 2006 by annegentle }
Complex, to be sure, document management systems are helpful to IT departments and tech pubs alike I recently received a question about best practices for electronic document management systems using Word 2003. While I use Word 2003, I have ...Read More »