Posts Tagged ‘blogs’

Focus on the User

{ Posted on Feb 10 2010 by annegentle }
6 Comments
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Categories : social media, techpubs, tools, wiki
I've published a long-ish article on the WritersUA site where I describe techniques for user assistance that let the user participate. It starts with simple techniques such as comments and moves towards community documentation efforts. Please read and share Putting ...Read More »

What’s your favorite JustWriteClick post?

{ Posted on Jun 30 2009 by annegentle }
3 Comments
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Categories : blogging
I like to keep an eye on what posts are popular, although with a blog, you can define popular in many different ways. Most comments, most views, or highest average daily views. So if you're new to my blog, (and ...Read More »

I signed a book contract! Conversation and Community: The Social Web for Documentation

{ Posted on May 06 2009 by annegentle }
6 Comments
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Categories : techpubs
I'm simply buzzing with excitement because the ink is drying on my first book contract, and it's with XML Press with the capable Richard Hamilton at the helm. The title is Conversation and Community: The Social Web for Documentation. Here's the ...Read More »

Examples of blogs as online help and release notes

{ Posted on Feb 05 2009 by annegentle }
5 Comments
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Categories : techpubs
I'm always on the lookout for examples of social media tools used to write and maintain online help. One trend I think I am seeing is the use of blogs as the basic release notes for new features in products, ...Read More »

It’s the network, not the media, plus, the Content Wrangler Community on Ning

{ Posted on Mar 20 2008 by annegentle }
1 Comment
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Categories : blogging, social media, sxsw, techpubs
Another one of my takeaways from last week's South By South West Interactive conference is that it makes sense to use the term "social networking" rather than "social media" to describe sites and tools that help you stay connected with ...Read More »

Social Media Marketing Playbook – book review

{ Posted on Mar 17 2008 by annegentle }
2 Comments
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Categories : rss, social media, techpubs, wiki, writing
This book was an easy, fun, read, and seemed especially pertinent after all the immersion into social networking I've been doing with SXSW Interactive. The 100-page book, Getting to First Base: A Social Media Marketing Playbook, is aimed at ...Read More »

Feedburner support – they help until it sticks

{ Posted on Aug 13 2007 by annegentle }
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Categories : blogging
I want to extol the virtues of Jon Klem at Feedburner, plus give a status update for this feed and the old TalkBMC feed. Now the feeds have been combined into one, bringing subscribers over with no interruption, and Jon ...Read More »

The Tech Writer Blog directory

{ Posted on May 13 2007 by annegentle }
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Categories : talk.bmc
Tom Johnson offers a great wiki page to list blogs about technical writing I found the Tech Writer Blog directory from a post by Katriel Reichman who recently wrote me an email message in response to my post about Wikis for ...Read More »

I’m going on maternity leave any day now

{ Posted on Oct 20 2006 by annegentle }
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Categories : talk.bmc
This blog will be in good hands while I'm away, though My due date's next week and I am looking forward to welcoming a fourth member to our family - I should be the mom of two sons before ...Read More »

Blogger podcasts are now live

{ Posted on Aug 03 2006 by annegentle }
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Categories : talk.bmc
As part of a blogger series, you can listen to me talk instead of reading what I write Always interested in trying the next cool communication technology, I jumped at the chance to record a podcast when asked. As ...Read More »