Posts Tagged ‘content’

Developers, Writers, and First Jobs

{ Posted on Apr 08 2013 by annegentle }
I constantly try to network locally with Austinites, and I'm meeting more tech writers with diverse backgrounds. One of Austin's slogans is "Keep Austin Weird" and while our writers aren't necessarily weird, their backgrounds can be! For example, I know of ...Read More »

Tools and skills in the red

{ Posted on Oct 12 2012 by annegentle }
If this isn't a snapshot of our industry, I don't know what is. A couple of observations: "Documentations" [sic] to me indicates an English-second-language speaker. Members listing that term as a skill is 245K, larger than the 107K "Technical Documentation". Looks like it's ...Read More »

Community Content Strategist

{ Posted on Sep 22 2012 by annegentle }
I'm considering a request. It's a request for a new branch in content strategy. Now it's odd to even start such a fork when content strategy itself is so new, so nascent that its molds are barely even formed much ...Read More »

Why Wiki?

{ Posted on Sep 28 2011 by annegentle }
In OpenStack-land, the wiki was chosen before I got here. It has a couple of flaws for my vision for open source documentation, which became more apparent when I recently outlined my reasoning for what content goes where. By walking ...Read More »

Repurposing and Reinventing Content

{ Posted on Jan 20 2011 by annegentle }
I think we're all adjusting to a new way of learning thanks to the copious amounts of information available. You don't have to take a class, you just have to do it. And to "do it" often times you need ...Read More »

Even More Technical Documentation Wikis

{ Posted on Aug 05 2010 by annegentle }
Last spring I wrote up a blog entry pointing out some additional technical documentation wikis to add to a list I had in my "Wiki-fy Your Doc Set" presentation. A recent Twitter request asking for technical documentation wiki examples brings ...Read More »

Must Help Pages Live Forever?

{ Posted on Jul 20 2010 by annegentle }
I'm pondering the 1998 article, Pages Must Live Forever (from Jakob Nielson's Alertbox) while documenting the content aging report in MindTouch 2010 (Read the spec here, read the user guide here). With redirects helping stave off link rot, it seems that ...Read More »

Elsewhere on the ‘Net

{ Posted on May 28 2010 by annegentle }
I haven't done a round up of other places I've been writing lately, so I thought I'd offer a roundup of articles I've written for other sites. What I'm writing 10 ways to motivate employees to use your CMS - Fierce Content ...Read More »

Documenting Open Source Software

{ Posted on May 20 2010 by annegentle }
I love reading different community perceptions of both FLOSS Manuals, where we write open docs for open software. I'm also lurking on mailing lists and forums where open source projects are figuring out documentation needs for their users. Forgive me ...Read More »

Business Etiquette, Community Etiquette

{ Posted on May 18 2010 by annegentle }
After seeing this great instructional guide to eating sushi, I realized the only way I knew any of the rules or guidelines for sushi dining was through example. I learned that one of my examples was wrong - you're not ...Read More »