Posts Tagged ‘conversation’

Choose Conversation and Community

{ Posted on Jul 22 2012 by annegentle }
1 Comment
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Categories : social media
We're closing in on the second edition of my book being released and available! I'm super excited about it. I can't stop thinking about it. On the way back from the O'Reilly Open Source Convention, I started doodling in a ...Read More »

Why Wiki?

{ Posted on Sep 28 2011 by annegentle }
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Categories : techpubs, wiki
In OpenStack-land, the wiki was chosen before I got here. It has a couple of flaws for my vision for open source documentation, which became more apparent when I recently outlined my reasoning for what content goes where. By walking ...Read More »

Become a fan of my book!

{ Posted on Feb 27 2010 by annegentle }
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Categories : social media
I've put together a Facebook page for my book, Conversation and Community. I've had requests for a place for people to talk about the ideas in the book, and after talking it over with others, I settled on Facebook as ...Read More »

Email feedback mechanisms for online help

{ Posted on Jan 29 2010 by annegentle }
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Categories : social media
Email has become a universal conversation mechanism for business to business notification, customer to business communication, you name it. If you're not doing so already, you can add email links so that readers can send emailed feedback to your technical ...Read More »

Pilot or not?

{ Posted on Jan 12 2010 by annegentle }
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Categories : social media, wiki
While doing some research for LugIron, a startup here in Austin where I serve in an advisory role, I found a slideshow discussing signs of successful community launches by Joe Cothrel, a VP of service at Lithium. Now, what they mean ...Read More »

Twitter and conversation analysis – who’s here?

{ Posted on Oct 26 2009 by annegentle }
7 Comments
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Categories : social media
"Hoosier," the somewhat odd name for a native from Indiana, may have its roots in conversation. One of the stories is that when a knock from someone at the door rang out, the person inside would ask, "Who's here?" and ...Read More »

Tragedy of the commons

{ Posted on Sep 21 2009 by annegentle }
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Categories : social media
Are professional associations going the way of bowling leagues? I don't think so. And I certainly hope not since my employer, ASI, provides software for non-profits which includes professional associations. But it is certainly an interesting premise that there are fewer ...Read More »

My Book Release Party rocked!

{ Posted on Aug 29 2009 by annegentle }
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Categories : social media
I had such a great time at the book release party for Conversation and Community. I know I'm overdue in posting, but wanted to write something up about it. It was fun! Party planning was fun too. To set the conversation ...Read More »

Announcing Conversation and Community: The Social Web for Documentation!

{ Posted on Jul 31 2009 by annegentle }
14 Comments
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Categories : social media, techpubs, wiki
I'm so pleased to tell you that my book is available now from Amazon.com and BarnesandNobles.com and for sale in Austin, Texas at BookWoman on North Lamar. Published by XML Press, this book was fun to write, difficult to finish, ...Read More »

Twitter Guidelines from UK Government

{ Posted on Jul 28 2009 by annegentle }
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Categories : social media
According to this article in the Guardian, there's a 5,000-word publication with the UK government's guide to using Twitter. It's available on scribd.com even, according to this Digital Engagement blog entry. I think there are good lessons to be learned here ...Read More »
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