Posts Tagged ‘customer feedback’

Community support – don’t think of yourself as a customer but as a member of a movement

{ Posted on Nov 12 2007 by annegentle }
I've signed up for the Give 1 Get 1 program for One Laptop Per Child, and just received the email today, November 12, 2007, with the link to the site, www.laptopgiving.org. I read the terms and conditions with interest because I ...Read More »

Interview about wikis for tech doc with Dee Elling of CodeGear

{ Posted on Jul 26 2007 by annegentle }
While researching my STC Intercom article about wikis and technical documentation to be published in a few months, I interviewed Dee Elling via phone and email because she left a helpful comment on my talk.bmc.com blog entry about a DITA ...Read More »