Posts Tagged ‘documentation’

Agile Across the Enterprise

{ Posted on Dec 11 2009 by annegentle }
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Categories : social media
As a guest post on The Agile Executive blog, I was invited by Israel Gat to describe book sprints as an Agile method for documentation. Here is the beginning of the post and I encourage you to read the rest ...Read More »

Twitter and conversation analysis – who’s here?

{ Posted on Oct 26 2009 by annegentle }
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Categories : social media
"Hoosier," the somewhat odd name for a native from Indiana, may have its roots in conversation. One of the stories is that when a knock from someone at the door rang out, the person inside would ask, "Who's here?" and ...Read More »

Corporate collaborative authoring

{ Posted on Sep 24 2009 by annegentle }
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Categories : writing
At FLOSS Manuals, we have been using a method called a Book Sprint -  collaborative authoring, one week at a time. In fact, Google's "Summer  of Code" project has sponsored two of these sprints. The latest was  just this month ...Read More »

Announcing Conversation and Community: The Social Web for Documentation!

{ Posted on Jul 31 2009 by annegentle }
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Categories : social media, techpubs, wiki
I'm so pleased to tell you that my book is available now from Amazon.com and BarnesandNobles.com and for sale in Austin, Texas at BookWoman on North Lamar. Published by XML Press, this book was fun to write, difficult to finish, ...Read More »

Twitter Guidelines from UK Government

{ Posted on Jul 28 2009 by annegentle }
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Categories : social media
According to this article in the Guardian, there's a 5,000-word publication with the UK government's guide to using Twitter. It's available on scribd.com even, according to this Digital Engagement blog entry. I think there are good lessons to be learned here ...Read More »

Popularity of writing the manuals?

{ Posted on Jul 26 2009 by annegentle }
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Categories : social media
Recently we had a few discussions on the FLOSS Manuals list about how to increase the quality of documentation for an open source project, and noted that quantity does not always increase quality. And someone noted that bad doc is ...Read More »

Twitter for usability testing or doc testing? Sure, here’s how

{ Posted on Mar 26 2009 by annegentle }
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Categories : social media, techpubs
My coworker went to SXSW Interactive this year, and I merely went to lunch with people near SXSWi and followed the #sxswi Twitter stream, and now I am browsing through the sketchnotes. I went to BarCamp Austin on Saturday and ...Read More »

Examples of blogs as online help and release notes

{ Posted on Feb 05 2009 by annegentle }
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Categories : techpubs
I'm always on the lookout for examples of social media tools used to write and maintain online help. One trend I think I am seeing is the use of blogs as the basic release notes for new features in products, ...Read More »

How many roles can a documentation expert have in a company?

{ Posted on Jan 08 2009 by annegentle }
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Categories : techpubs
Harjot Dhodi asked, "What is the difference in the role of: Document Architect, Template Designer, Writer, Technical Editor, and Production Editor? Can a person be told to handle all these roles?" I'll try to examine these roles one at a ...Read More »

Upcoming presentations in Austin and Houston

{ Posted on Sep 27 2008 by annegentle }
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Categories : social media, techpubs, tools, wiki, writing
I'll be presenting Documentation as Conversation at the Austin STC meeting Tuesday October 7th. Austin When Tuesday October 7th 6:00 - 6:30 PM: Networking 6:30 - 7:30 PM: Program 7:45 - 9:00 PM: Networking dinner Austin Where UT Commons Center - Room 1.138 [Map] Then in November I'm ...Read More »
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