Posts Tagged ‘email’

Email feedback mechanisms for online help

{ Posted on Jan 29 2010 by annegentle }
5 Comments
Tags : , , ,
Categories : social media
Email has become a universal conversation mechanism for business to business notification, customer to business communication, you name it. If you're not doing so already, you can add email links so that readers can send emailed feedback to your technical ...Read More »

Conversational robots

{ Posted on Jun 25 2009 by annegentle }
5 Comments
Tags : , , , , ,
Categories : social media, writing
[caption id="attachment_964" align="alignleft" width="169" caption="Photo courtesy a voir etc... "][/caption] Move over qmail mailer-daemon*, Little MOO from moo.com is my new favorite polite responder. Check out the auto-response I received after asking their support team a question using their webform. New ...Read More »