Controversial ITIL blog asks the reality check questions

I stumbled across The ITIL Skeptic’s blog today, reading on digg.com. An entry about the seeming impossibility of creating and maintaining a useful CMDB (Configuration Management Database) as defined by ITIL was an interesting read. But I suppose one answer is, don’t make it a behemoth, keep it manageable with federation? Or perhaps the heart of the argument lies in the definition from ITIL? At any rate, I found the post to be informative and thought-provoking.

The ITIL Skeptic chooses to keep his or her identity a “secret” but is apparently not a former BMC employee. I do appreciate a skeptic’s viewpoint as I continue to learn about ITIL and the CMDB since I still feel like a newbie on the topic. Plus, as a vendor we ought to be sure we pay attention to the skeptics.

Especially valuable to me as I continue to learn is the list of links included on the site. Here are the blog titles and links. I was going to offer up an OPML file with subscriptions but it seems that some of them aren’t syndicated, so I’ll work more on that later.

• ITIL Community Forum
• Wandering through Best Practice
• Fear & Loathing on the Road to ITSM Excellence
• Doug McClure’s blog
• ERP 4 IT
• An Expert’s Guide to Network & Systems Management
• Real World ITIL

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