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Posts Tagged ‘Google Desktop’
EMC Adds Google Desktop to EMC Documentum Federated Search Environment
Yep, yet another Google-related post. I guess I can’t get away from Google lately. Documentum is the storage location for much of BMC Software’s technical documentation, and this press release announces that EMC has chosen to integrate Documentum ECI Services with Google Desktop for Enterprise. It’s based on version 5.3 and offers full-text search capability across all types of documents stored in Documentum.
I also learned from this ComputerWorld article that Documentum already supported Google Web site search and the Google Search Appliance. This announcement touts the ability to use the Google Desktop search index.
The article also says that one target for this type of search is the call center employee whose job success depends on finding answers fast. I think many of us know how helpful it is to find answers fast regardless of job description. But certainly this is a tool for keeping your help desk and service desk fast and responsive.
Google Desktop to the rescue
I was working in Word 2003 this morning on a white paper and wanted to create an outline. I deleted the body text between headings and THOUGHT I had saved the file as a new file. To my horror, I realized that I had saved over the original file. I frantically searched for .tmp files, backup files, the clipboard text in case I had copied some text, but the sinking feeling in my gut was the realization that I had truly written over the file with no hope for recovery. (I didn’t have the magical Save AutoRecover info every option (on the Tools menu, click Options, and then click the Save tab) selected as I learned on this Microsoft KnowledgeBase article.)
I’m not the first to sing the praises of Google Desktop here on talk.bmc.com, but today I discovered a great new use of the tool! In looking for pieces of my text using Google Desktop, I found that Google Desktop had cached versions of the Word file stored about every 10 minutes! So I clicked the Cached link with fingers crossed, and lo and behold, there was the text of my document. I quickly copied and pasted it into a new Word doc and heaved a sigh of relief (or was it a shout of victory? Ask my hallmates.)
Nothing left to say but WHEW.
