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The “Quick Web” for Technical Documentation

{ Posted on Oct 04 2007 by annegentle }

Tags : arbitration, Austin, community, forums, Intercom, STC, techpubs, wiki, writing
Categories : social media, wiki

I'm happy to report that my article about using wikis for technical documentation was published last week in the STC Intercom. A PDF my article is available for anyone to download, STC member or STC non-members alike. I'll be giving a presentation ...Read More »

Contributing to wikis as a technical writer

{ Posted on Jul 04 2007 by annegentle }

10 Comments

Tags : adobe, Apache, eBay, Intercom, MOTO Q, Motorola, MSDN, Quadralay, social media, Splunk, SplunkBase, STC, technical writing, WebWorks, wiki, writing
Categories : wiki

I've been researching an article for STC Intercom about wikis and technical documentation as discussed in my previous post. In about two years of my interest in the topic, I have only discovered a handful of examples of wikis used ...Read More »

Wiki for tech pubs – ready for main dish status? Or still undercooked or side dish material?

{ Posted on Jun 26 2007 by annegentle }

6 Comments

Tags : agile, article, customer support, forum, Intercom, social media, STC, technical writing, wiki, writing
Categories : agile, wiki

I've been doing some research for an article for the STC Intercom based on the interview I did with a friend of mine who does maintenance on the MOTO Q wiki. The article will come out this fall and I ...Read More »