Posts Tagged ‘social media’

Choose Conversation and Community

{ Posted on Jul 22 2012 by annegentle }
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Categories : social media
We're closing in on the second edition of my book being released and available! I'm super excited about it. I can't stop thinking about it. On the way back from the O'Reilly Open Source Convention, I started doodling in a ...Read More »

Social Support and Documentation Communities

{ Posted on Jul 14 2011 by annegentle }
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Categories : social media, techpubs, tools
Stories of Social Media Sticking in Unlikely Places Saying, "No one reads the manual" just doesn't hold water any more. Social technology has intersected even the classic user manual. There's always someone who will read a book. But their true motivation ...Read More »

Going into Listening Phase

{ Posted on Jun 24 2010 by annegentle }
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Categories : social media, techpubs, writing
I'm going into a listening phase for a client, where I observe their customers and partners habits online. I thought I'd write up some of my techniques. The overarching task is listed as "Set up a monitoring system for “listening” ...Read More »

Advocate for Community Documentation

{ Posted on May 11 2010 by annegentle }
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Categories : social media, wiki
"Anne, I see you as an advocate for community documentation" - what a great compliment. I was so pleased with the response to my STC Summit talk last week, Strategies for the Social Web for Documentation. Here's the short description ...Read More »

Social media, conversation, and writing style

{ Posted on Mar 24 2010 by annegentle }
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Categories : social media, writing
What are some pointers for developing a style guide for writing on the social web or for certain social mediums? I discuss style guidance at length in chapter 7 in my book, which is titled Finding Your Voice. In fact, ...Read More »

Wow, oh Wow – Book Reading at SXSW Interactive!

{ Posted on Feb 12 2010 by annegentle }
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Categories : social media
I've been given a 20-minute book reading opportunity at SXSWi! I've been to SXSW Interactive at least three times over the past five years, and I'm a huge fan of the conference. So, when I saw an email in my ...Read More »

What traditions would you give up?

{ Posted on Feb 03 2010 by annegentle }
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Categories : social media
Wow, Pepsi is not going to air an advertisement during the Super Bowl for the first time in 23 years, according to the Financial Times. They say, "With a major digital campaign that features its own website and a heavy ...Read More »

Language and socializing online

{ Posted on Dec 31 2009 by annegentle }
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Categories : social media
Lionbridge (a translation and localization firm), is conducting a survey to learn which social networking sites people around the world use the most, whether they’re using them for business or personal use, and in which languages. They're trying to get as ...Read More »

Talkin’ ’bout a revolution at the STC Summit 2010

{ Posted on Nov 20 2009 by annegentle }
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Categories : social media, techpubs
I don't know if it'll sound like a whisper, but I am excited that my proposal was accepted for the 2010 STC Summit in Dallas! Here's what I'll be presenting: I'm participating in a Content Strategy Progression as described on the ...Read More »

Notes from WebWorks RoundUp 2009

{ Posted on Oct 20 2009 by annegentle }
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Categories : DITA, tools, wiki, writing
I attended two days of the WebWorks Roundup here in Austin this week and served on a few panels. I enjoyed signing books as every attendee got copies of books from XML Press. It had featured speakers like Tom Johnson ...Read More »
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