Posts Tagged ‘social networking’

Choose Conversation and Community

{ Posted on Jul 22 2012 by annegentle }
We're closing in on the second edition of my book being released and available! I'm super excited about it. I can't stop thinking about it. On the way back from the O'Reilly Open Source Convention, I started doodling in a ...Read More »

Social Support and Documentation Communities

{ Posted on Jul 14 2011 by annegentle }
Stories of Social Media Sticking in Unlikely Places Saying, "No one reads the manual" just doesn't hold water any more. Social technology has intersected even the classic user manual. There's always someone who will read a book. But their true motivation ...Read More »

Tragedy of the commons

{ Posted on Sep 21 2009 by annegentle }
Are professional associations going the way of bowling leagues? I don't think so. And I certainly hope not since my employer, ASI, provides software for non-profits which includes professional associations. But it is certainly an interesting premise that there are fewer ...Read More »

Storytelling and the Art of Community

{ Posted on Sep 03 2009 by annegentle }
I just received my pre-ordered copy of the Art of Community and wow! I am learning so much already. Jono Bacon is the author, and his experiences with communities come from years with the open source Linux project and now ...Read More »

Wiki technical writer – job description

{ Posted on Aug 27 2009 by annegentle }
I found this "wiki technical writer" job description the other day and thought about the ideas in my book. Yippee! Companies are starting to demand the skills and strategies outlined in my book. Here's the job description, pasted from the STC ...Read More »

The why and how of writing a book

{ Posted on Aug 12 2009 by annegentle }
I've been asked a few times, why did you write this book? And often it's paired with, how did you write this book? I think I answer both questions in this interview I just completed with Emmelyn Wang on the ...Read More »

Webinar available now from Scriptorium Publishing

{ Posted on Jun 11 2009 by annegentle }
I gave a webinar this week for Scriptorium that will be available online titled "Documentation as Conversation." The fact that it's recorded lets you avoid scurrying around rearranging meetings in Outlook just to attend it. It sold out which was ...Read More »

Social weather in online communities

{ Posted on May 16 2009 by annegentle }
I'm writing this as the rain falls down in Austin, Texas. I'm learning that with practice, you can learn the ebb and flow of a conversation and become a meteorologist for the “social weather” that’s ongoing in a community. For ...Read More »

Climb collaboration levels with me in Atlanta

{ Posted on Apr 27 2009 by annegentle }
Photo courtesy lollaping I finished my presentation about Climbing the Levels of Collaboration for the Collaboration Institute at the STC Summit and I'm so excited about it I can't stand it! True confession: I was up until 1:00 AM finishing ...Read More »

Gather ’round, Wikify your Doc Set slides now available

{ Posted on Apr 24 2009 by annegentle }
I had a great time talking to the New York Metro STC chapter from my office in Austin, Texas last night! There were twenty-some in the room, plus an additional twenty or so online. This was a great turnout for ...Read More »