social web | Just Write Click

Choose Conversation and Community

{ Posted on Jul 22 2012 by annegentle }

Tags : collaboration, community, conversation, documentation, social media, social networking, social web
Categories : social media

We're closing in on the second edition of my book being released and available! I'm super excited about it. I can't stop thinking about it. On the way back from the O'Reilly Open Source Convention, I started doodling in a ...Read More »

Storytelling and the Art of Community

{ Posted on Sep 03 2009 by annegentle }

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Tags : community, groups, networking, social networking, social web, wiki
Categories : social media

I just received my pre-ordered copy of the Art of Community and wow! I am learning so much already. Jono Bacon is the author, and his experiences with communities come from years with the open source Linux project and now ...Read More »

Book Release Party – Conversation and Community

{ Posted on Aug 02 2009 by annegentle }

4 Comments

Tags : book, celebrate, media, party, release, social media, social web
Categories : social media

It's time to celebrate and get together in person to talk about rebooting, remixing, and reinventing technical documentation. If you're in the Austin area, I'd love to see you at the Book Release Party. Here are the details. {When} Tuesday August 18, ...Read More »

Announcing Conversation and Community: The Social Web for Documentation!

{ Posted on Jul 31 2009 by annegentle }

14 Comments

Tags : blog, blogging, community, conversation, documentation, microblogging, social media, social web, technical writing, techpubs, wiki
Categories : social media, techpubs, wiki

I'm so pleased to tell you that my book is available now from Amazon.com and BarnesandNobles.com and for sale in Austin, Texas at BookWoman on North Lamar. Published by XML Press, this book was fun to write, difficult to finish, ...Read More »

Social weather in online communities

{ Posted on May 16 2009 by annegentle }

No Comments

Tags : community, groups, networking, social networking, social web, wiki
Categories : social media, techpubs, wiki, writing

I'm writing this as the rain falls down in Austin, Texas. I'm learning that with practice, you can learn the ebb and flow of a conversation and become a meteorologist for the “social weather” that’s ongoing in a community. For ...Read More »

Casual users and Power users – what type of online help do they want?

{ Posted on May 11 2009 by annegentle }

10 Comments

Tags : community, online community, online help, social, social web, user assistance, web
Categories : techpubs

I have been scanning through some of the presentations at the STC Summit that I had to miss due to the packed schedule, and Scott DeLoach's presentation, Best Practices for Developing User Assistance caught my eye. He has slide after ...Read More »

I signed a book contract! Conversation and Community: The Social Web for Documentation

{ Posted on May 06 2009 by annegentle }

6 Comments

Tags : blogs, community, conversation, social media, social web, wiki
Categories : techpubs

I'm simply buzzing with excitement because the ink is drying on my first book contract, and it's with XML Press with the capable Richard Hamilton at the helm. The title is Conversation and Community: The Social Web for Documentation. Here's the ...Read More »

Social networking and generalizations

{ Posted on Apr 06 2009 by annegentle }

2 Comments

Tags : Facebook, groups, networking, social networking, social web, twitter
Categories : social media, techpubs

I've seen a few too many email blasts and blog entries with a lead that dramatizes social media with these sweeping generalizations about age groups using social software. The average age of Twitter users is 32, so any line about ...Read More »