Posts Tagged ‘social’

Businesses and Social Media – Insights from the Door64 TechFair

{ Posted on Jun 16 2010 by annegentle }
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Categories : social media, tools, work
Today’s Technology Tools and Social Media for Growing Business was the title, and this session was the last one for Tech Fair, and the Panelists and their company names form an impressive lineup: Doug Whatley - Human Capital Consultant, moderator Scott ...Read More »

Advocate for Community Documentation

{ Posted on May 11 2010 by annegentle }
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Categories : social media, wiki
"Anne, I see you as an advocate for community documentation" - what a great compliment. I was so pleased with the response to my STC Summit talk last week, Strategies for the Social Web for Documentation. Here's the short description ...Read More »

Casual users and Power users – what type of online help do they want?

{ Posted on May 11 2009 by annegentle }
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Categories : techpubs
I have been scanning through some of the presentations at the STC Summit that I had to miss due to the packed schedule, and Scott DeLoach's presentation, Best Practices for Developing User Assistance caught my eye. He has slide after ...Read More »

Reasons for moving towards a conversation, towards collaboration, towards the community

{ Posted on Sep 12 2008 by annegentle }
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Categories : social media
What if your user's guide had to read like an Instant Messaging, or IM conversation - quick, real-time questions, fast answers, and tailored to nearly every potential customer situation? Harry Miller from Microsoft pondered this very question in a ...Read More »

Creating social media versus social networking

{ Posted on Jun 25 2008 by annegentle }
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Categories : social media, techpubs
An interesting comparison and contrast with two recently added time-sink temptations while online. As of a few weeks ago, you can submit news stories to the new WriterRiver.com, a digg clone site with the clever Sink or Float capability on news ...Read More »

Here Comes Everybody: The Power of Organizing without Organizations

{ Posted on Apr 24 2008 by annegentle }
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Categories : social media, techpubs, wiki, writing
I’ve listened to about the first 45 minutes of Clay Shirky’s talk on “Here Comes Everybody: The Power of Organizing without Organizations.” http://cyber.law.harvard.edu/interactive/events/2008/02/shirky. Well worth the time spent – especially for my current employer's product set, which enables organizations to ...Read More »