Software | Just Write Click

Twitter and conversation analysis – who’s here?

{ Posted on Oct 26 2009 by annegentle }

Tags : conversation, customer support, documentation, software, support, twitter
Categories : social media

"Hoosier," the somewhat odd name for a native from Indiana, may have its roots in conversation. One of the stories is that when a knock from someone at the door rang out, the person inside would ask, "Who's here?" and ...Read More »

Structured Wikis and Software Engineering – Documentation Throughout the Process

{ Posted on Nov 04 2008 by annegentle }

5 Comments

Tags : ACM, agile, Agile development, Agile documentation, DITA, software, software development, software engineering, structured content, wiki
Categories : DITA, agile, techpubs, wiki

Lisa Dyer and I have co-authored another paper about structured wikis, using DITA as the structure for the wiki. The paper contains specific ideas about using wikis both internally and externally for software engineering processes and software documentation. Our assertion is ...Read More »

Author-it and converting UTF-16 to UTF-8

{ Posted on Dec 04 2007 by annegentle }

No Comments

Tags : author-it, AuthorIT, DITA, identity template, software, techpubs, tools, UTF, UTF-16, UTF-8, writing, XML, XSLT
Categories : tools

In trying to modify multiple Author-it topics (okay, 5,119 topics) with variable assignments, I have had to work with the XML output that Author-it exports. To export to XML, you select a topic or multi-select topics, then right-click on the selection ...Read More »

Author-it webinar on version 5.0

{ Posted on Oct 08 2007 by annegentle }

2 Comments

Tags : author-it, AuthorIT, CMS, content management systems, DITA, HTML, HTML Help, Java Help, Microsoft Windows Help (RTF-based), Oracle Help, PDF, publishing, robohelp, software, technical communications, technical writing, techpubs, tools, webinar, Word, XHTML, XML
Categories : tools

Our team is so excited for the new Author-it version 5.0 that we invited other Austin techpubs teams over to our office to watch the US & Canada webinar. It was like a movie premiere. Okay, we're not really that ...Read More »

Adobe’s Technical Communication Suite announced

{ Posted on Sep 26 2007 by annegentle }

4 Comments

Tags : adobe, captivate, Framemaker, robohelp, software, technical communications suite, technical writing, techpubs, tools
Categories : techpubs, tools

Adobe has announced a Technical Communication Suite, combining FrameMaker, RoboHelp, Captivate, Acrobat 3D, and Flash, available in October 2007 for $1599 or $999 upgrade pricing if you already own one of the tools. This price point is well below what ...Read More »

Author IT – boldly climbing the learning curve

{ Posted on Sep 25 2007 by annegentle }

10 Comments

Tags : author-it, AuthorIT, CMS, content management systems, software, technical communications, techpubs, tools
Categories : techpubs, tools

I thought I'd continue posting about my experience with Author IT since my initial review of AuthorIT. This past month I've been exploring ways to help out with the Author IT nuts and bolts, doing maintenance-type and infrastructure tasks such ...Read More »

For those of you who want your computer to just write what you say

{ Posted on Sep 20 2007 by annegentle }

3 Comments

Tags : accessibility, software, speech, speech recognition, tools, transcription, voice, voice recognition
Categories : tools

I've been keeping an eye on the search keyword list for this blog. The hits are typically from search phrases like "technical writing" "masters degree" and "agile documentation." But one phrase that I found interesting was "just write what I say." ...Read More »

DITA and wiki – w/ho/w will (we/you) write

{ Posted on Aug 14 2007 by annegentle }

2 Comments

Tags : collaboration, Confluence, DITA, DITA Storm, gigaspaces, machine is us/ing us, robohelp, screencast, software, techpubs, tool, Web 2.0, wiki, wikitext, writing
Categories : DITA, wiki

I received an excellent question from a reader about his eagerness to use wikis for his product's doc set, but he came across conflicts and issues when he questioned the practicality of maintaining a wiki for his large set of ...Read More »

Initial review of AuthorIT

{ Posted on Jul 17 2007 by annegentle }

3 Comments

Tags : , author-it, AuthorIT, DITA, software, techpubs, tools, writing
Categories : tools

I'm now writing in an AuthorIT environment. My first learning task is to find out the proper pronunciation, is it Author Eye Tee? Or Author It? Let's see what wikipedia has to say about AuthorIT. In their article, they consistently ...Read More »

Writing End-User Documentation in an Agile Development Environment

{ Posted on Jul 02 2007 by annegentle }

28 Comments

Tags : agile, Agile Manifesto, Anne Gentle, best practices, CIDM, communication, DITA, documentation, Information Mapping, JoAnn Hackos, minimalism, Nurnberg Funnel, programming, project planning, scrum, software, Tana Berry, technical writing, techpubs
Categories : agile

This article was original published in the June 2007 issue of the CIDM Best Practices Newsletter. It is re-published in its entirety with the permission of the Center for Information Development Management. In this article, we examine an increasingly popular development ...Read More »

Just Write Click

Documentation as conversation

Posts Tagged ‘software’

Twitter and conversation analysis – who’s here?

Structured Wikis and Software Engineering – Documentation Throughout the Process

Author-it and converting UTF-16 to UTF-8

Author-it webinar on version 5.0

Adobe’s Technical Communication Suite announced

Author IT – boldly climbing the learning curve

For those of you who want your computer to just write what you say

DITA and wiki – w/ho/w will (we/you) write

Initial review of AuthorIT

Writing End-User Documentation in an Agile Development Environment

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