Posts Tagged ‘technical communication’

Become a fan of my book!

{ Posted on Feb 27 2010 by annegentle }
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Categories : social media
I've put together a Facebook page for my book, Conversation and Community. I've had requests for a place for people to talk about the ideas in the book, and after talking it over with others, I settled on Facebook as ...Read More »

Talkin’ ’bout a revolution at the STC Summit 2010

{ Posted on Nov 20 2009 by annegentle }
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Categories : social media, techpubs
I don't know if it'll sound like a whisper, but I am excited that my proposal was accepted for the 2010 STC Summit in Dallas! Here's what I'll be presenting: I'm participating in a Content Strategy Progression as described on the ...Read More »

Preponderances prior to the STC Summit

{ Posted on Feb 03 2009 by annegentle }
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Categories : techpubs
Like Tom Johnson I'm happy to embrace the recording and re-broadcasting of the STC Summit this year. To me, this makes the STC Summit much more like SXSWi where you go for the people instead of just the programming. My ...Read More »

Corporate blogs learning from reviewers

{ Posted on Dec 03 2008 by annegentle }
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Categories : blogging
Diane Wieland has a great post at the Duo Consulting blog called Free Expert Blogging Advice that points to the Fortune 500 Business Blogging Wiki. In the blog entry she encourages bloggers to learn from the reviews of blogs using ...Read More »

Post-undergraduate paths and careers

{ Posted on Nov 26 2008 by annegentle }
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Categories : techpubs
I recently read Tom Johnson's post in response to an English and technical writing undergraduate major considering either law school or a pursuing more education in technical communication. Rather than post a comment, I thought I'd write a post on my ...Read More »

Check her out!

{ Posted on Jun 20 2008 by annegentle }
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Categories : work
Here's my interview for GirlStart, highlighting a technical communication career for the "Check her out!" section of their website. The toughest question for me was the last one! GirlStart is a non-profit based in Austin that empowers girls in math, ...Read More »

STC Intercom – themes and advice wanted

{ Posted on Jun 06 2008 by annegentle }
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Categories : techpubs, writing
I'm quite flattered and humbled (and more than a little bit intimidated) to serve as leader on the STC Intercom advisory panel for this coming editorial year. We're five people from different backgrounds and perspectives, tasked with preparing 10 themes ...Read More »

A recent graduate talks about her experiences getting a masters degree in technical communication

{ Posted on Aug 23 2007 by annegentle }
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Categories : techpubs
In my previous post, I interviewed Diane Fleming who had completed a graduate degree in technical writing later in her career. Today's interview is with Melissa Burpo, who has completed the coursework and internship portions of the graduate program but ...Read More »

Should I get a graduate degree in technical writing? Interviews with those who have

{ Posted on Aug 21 2007 by annegentle }
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Categories : techpubs
It's no secret that I have a masters degree in technical and scientific communication from Miami University. With all the hype about Web 2.0, outsourcing, crowdsourcing, and social media like wikis, an interesting question that I get asked occasionally is, ...Read More »

Best practices in technical communication for customer feedback

{ Posted on May 04 2006 by annegentle }
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Categories : talk.bmc
Many technical writers pride themselves in being customer advocates. What are some best practices for connecting with customers? For another part of an informal series about best practices in technical publications, I want to discuss customer interaction with writers ...Read More »