Posts Tagged ‘technical communications’

Adding Google Analytics to your Author-it generated HTML pages

{ Posted on Jan 24 2008 by annegentle }
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Categories : tools, work
I'm learning about Author-it's HTML templates today, and how to insert Google Analytics code (or any other code, really, such as adding an automatically updating variable for "Last modified by" with user or date information.) But my task today was to ...Read More »

Author-it webinar on version 5.0

{ Posted on Oct 08 2007 by annegentle }
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Categories : tools
Our team is so excited for the new Author-it version 5.0 that we invited other Austin techpubs teams over to our office to watch the US & Canada webinar. It was like a movie premiere. Okay, we're not really that ...Read More »

Author IT – boldly climbing the learning curve

{ Posted on Sep 25 2007 by annegentle }
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Categories : techpubs, tools
I thought I'd continue posting about my experience with Author IT since my initial review of AuthorIT. This past month I've been exploring ways to help out with the Author IT nuts and bolts, doing maintenance-type and infrastructure tasks such ...Read More »

What if users wrote the manuals?

{ Posted on Sep 22 2006 by annegentle }
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Categories : talk.bmc
A real world look at wikis with Wikipedia as the case study... who is creating that content, anyway? Inner gang? Mini empires? Am I talking about the online encyclopedia, Wikipedia? Why yes, yes I am. I'm reading "Who Writes ...Read More »

Seducing users to learn by reading the manual

{ Posted on Aug 30 2006 by annegentle }
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Categories : talk.bmc
Thought provoking post over at Creating Passionate Users -- shiny slick seducing user manuals From a recent post by Kathy Sierra at Creating Passionate Users, "What if instead of seducing potential users to buy, we seduced existing users to learn?" I ...Read More »