Posts Tagged ‘technical writing’

Focus on the User

{ Posted on Feb 10 2010 by annegentle }
I've published a long-ish article on the WritersUA site where I describe techniques for user assistance that let the user participate. It starts with simple techniques such as comments and moves towards community documentation efforts. Please read and share Putting ...Read More »

Collaborative authoring – tools and costs

{ Posted on Nov 30 2009 by annegentle }
I've been working on some collaborative authoring scenarios for our Agile teams - we're going from 5 people to 47 people in total who could author external or internal documentation within our two week sprints. Turns out, we likely represent ...Read More »

Technical writers, web writers, jobs, and employers

{ Posted on Nov 25 2009 by annegentle }
I'm returning to and rereading Violaine Truck's post to the STC France site of a review of Content Strategy for the Web. Before you read this post, it might make more sense if you go read hers. Take your time, ...Read More »

Talking to Ellis Pratt about Conversation and Community

{ Posted on Sep 17 2009 by annegentle }
I spoke with Ellis Pratt with Cherryleaf in London from my home in Austin for a video interview last week, and the shortened version is available online now. He had many good questions, ones that I enjoy discussing all the time, ...Read More »

Wiki technical writer – job description

{ Posted on Aug 27 2009 by annegentle }
I found this "wiki technical writer" job description the other day and thought about the ideas in my book. Yippee! Companies are starting to demand the skills and strategies outlined in my book. Here's the job description, pasted from the STC ...Read More »

The why and how of writing a book

{ Posted on Aug 12 2009 by annegentle }
I've been asked a few times, why did you write this book? And often it's paired with, how did you write this book? I think I answer both questions in this interview I just completed with Emmelyn Wang on the ...Read More »

Announcing Conversation and Community: The Social Web for Documentation!

{ Posted on Jul 31 2009 by annegentle }
I'm so pleased to tell you that my book is available now from Amazon.com and BarnesandNobles.com and for sale in Austin, Texas at BookWoman on North Lamar. Published by XML Press, this book was fun to write, difficult to finish, ...Read More »

Does designing content for scanning devalue the content?

{ Posted on Jun 14 2009 by annegentle }
I just read a great post by Rajesh Setty on the Lateral Action blog called 9 Ways People Respond to Your Content Online. Maybe it's because I'm in the final countdown before my book is permanently affixed to the pulp ...Read More »

Webinar available now from Scriptorium Publishing

{ Posted on Jun 11 2009 by annegentle }
I gave a webinar this week for Scriptorium that will be available online titled "Documentation as Conversation." The fact that it's recorded lets you avoid scurrying around rearranging meetings in Outlook just to attend it. It sold out which was ...Read More »

Dangerous future for technical writing?

{ Posted on Jun 03 2009 by annegentle }
I finally got to watch the final season of The Wire and was fascinated with the interplay of the media in the plot lines that included journalists and editors a the Baltimore Sun. Over at the Duo Consulting blog, Diane ...Read More »