Posts Tagged ‘usability’

How do you develop a strategic website?

{ Posted on Dec 18 2008 by annegentle }
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Categories : tools, work, writing
My son’s preschool has decided it needs a new website. Parents and board members want an online presence that has more interaction, dynamic logins, and password-protected content. We have goals! Elementary and private schools have followed many paths to achieving ...Read More »

Words are it… from 17 words to topics

{ Posted on Nov 27 2007 by annegentle }
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Categories : writing
I say I don't listen to many podcasts, but I'm currently listening to Design Critique's podcast with Gerry McGovern at the User Interface 12 conference. Timothy Keirnan was a MTSC classmate of mine and does an excellent job interviewing ...Read More »

User and task analysis – or, how do I start writing anyway

{ Posted on Sep 13 2007 by annegentle }
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Categories : techpubs, writing
My writing teammates and I are working through our favorite ways to start a project and do user and task analysis. The exercise forced me to write down what it is I do when starting a new project. My formal training ...Read More »

Usability and inline links in user assistance systems

{ Posted on May 19 2007 by annegentle }
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Categories : talk.bmc
Examining DITA's linking and usability In this month's Central Texas DITA User Group meeting, we had an excellent presentation about linking using DITA maps and relationship tables by Scott Stark from IBM. He's located in Austin and supports about 150 writers ...Read More »

Seducing users to learn by reading the manual

{ Posted on Aug 30 2006 by annegentle }
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Categories : talk.bmc
Thought provoking post over at Creating Passionate Users -- shiny slick seducing user manuals From a recent post by Kathy Sierra at Creating Passionate Users, "What if instead of seducing potential users to buy, we seduced existing users to learn?" I ...Read More »

Merriam Webster’s Pocket Dictionary on your iPod

{ Posted on Apr 25 2006 by annegentle }
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Categories : talk.bmc
For about US$10, you can have a pocket dictionary on your iPod Found this iPod Pocket Dictionary on my Gizmodo feed yesterday, and thought I'd pass it along. Since it's the pocket version of the Merriam Webster ...Read More »

More business and IT connections

{ Posted on Dec 15 2005 by annegentle }
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Categories : talk.bmc
If you didn't already know that business and IT have real connections that matter to customers, here are a couple more examples. I like the user experience blog This Is Broken. There are two recent entries that caught ...Read More »

Specifications are important, or are they?

{ Posted on Nov 15 2005 by annegentle }
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Categories : talk.bmc
Lately I've seen several good articles or tidbits about specifications and was surprised to see some hatred for them You know, specs. That short little list of things that is supposed to be the technical description of a product. ...Read More »

Real users

{ Posted on Oct 05 2005 by annegentle }
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Categories : talk.bmc
Becoming a true user advocate Of course, as soon as I post about profiles, I read a great blog post about being sure you put real users in your head. While personas are helpful, they are only ...Read More »