Posts Tagged ‘wiki’

Focus on the User

{ Posted on Feb 10 2010 by annegentle }
6 Comments
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Categories : social media, techpubs, tools, wiki
I've published a long-ish article on the WritersUA site where I describe techniques for user assistance that let the user participate. It starts with simple techniques such as comments and moves towards community documentation efforts. Please read and share Putting ...Read More »

Pilot or not?

{ Posted on Jan 12 2010 by annegentle }
3 Comments
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Categories : social media, wiki
While doing some research for LugIron, a startup here in Austin where I serve in an advisory role, I found a slideshow discussing signs of successful community launches by Joe Cothrel, a VP of service at Lithium. Now, what they mean ...Read More »

Context and behavior

{ Posted on Jan 04 2010 by annegentle }
1 Comment
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Categories : social media, wiki, work
I appreciated SocialText's Ross Mayfield describing the various levels of interaction in his One on One interview with Fierce Content Management. The interview reminds me that social context alters behavior and motivations. Think of an intranet situation, where interactions are ...Read More »

Agile Across the Enterprise

{ Posted on Dec 11 2009 by annegentle }
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Categories : social media
As a guest post on The Agile Executive blog, I was invited by Israel Gat to describe book sprints as an Agile method for documentation. Here is the beginning of the post and I encourage you to read the rest ...Read More »

FLOSS Manuals interview for the Puget Sound STC chapter newsletter

{ Posted on Dec 10 2009 by annegentle }
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Categories : social media
Robert Reynolds contacted me requesting an interview for the STC Puget Sound chapter newsletter. It was published in PDF form, Writing for Free/Libre Open Source Software, but with permission, I'm using it for a blog entry as well. Thanks again, ...Read More »

Notes from WebWorks RoundUp 2009

{ Posted on Oct 20 2009 by annegentle }
1 Comment
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Categories : DITA, tools, wiki, writing
I attended two days of the WebWorks Roundup here in Austin this week and served on a few panels. I enjoyed signing books as every attendee got copies of books from XML Press. It had featured speakers like Tom Johnson ...Read More »

Tragedy of the commons

{ Posted on Sep 21 2009 by annegentle }
3 Comments
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Categories : social media
Are professional associations going the way of bowling leagues? I don't think so. And I certainly hope not since my employer, ASI, provides software for non-profits which includes professional associations. But it is certainly an interesting premise that there are fewer ...Read More »

Advanced wiki techniques – collaboration in authoring

{ Posted on Sep 10 2009 by annegentle }
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Categories : social media
Today I gave a presentation remotely to some members of the Society for Technical Communication (STC) called "Climbing the Levels of Collaboration: Or, How to Harness the Power of Crowds (or your Coworkers)." I enjoyed the questions the most. Surprisingly ...Read More »

Storytelling and the Art of Community

{ Posted on Sep 03 2009 by annegentle }
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Categories : social media
I just received my pre-ordered copy of the Art of Community and wow! I am learning so much already. Jono Bacon is the author, and his experiences with communities come from years with the open source Linux project and now ...Read More »

Wiki technical writer – job description

{ Posted on Aug 27 2009 by annegentle }
9 Comments
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Categories : social media
I found this "wiki technical writer" job description the other day and thought about the ideas in my book. Yippee! Companies are starting to demand the skills and strategies outlined in my book. Here's the job description, pasted from the STC ...Read More »
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