An ITIL-centric search engine

There’s a new research tool for those of us learning about and researching ITIL (Information Technology Infrastructure Library). You can find it at www.ITServiceToday.com. I’ve used it and I like the categories it gives you to search within — like Google’s Images, News, or Groups categories, you can choose news, articles, white papers, blogs, or training, once you do your search, and find the keywords within that type of document category. It defaults to searching within articles. He says journalists like using it and I would agree, the hits I’m seeing are good quality docs.

Thanks again, Dr. ITiL, for a good research tidbit.