In addition to being an interesting view into tech pubs at Microsoft, the blogger talks to MSDN Wiki product managers. So I wanted to be sure to point to Harry Miller’s Technical Writing Blog. A few weeks ago he posted a podcast where he interviewed Molly Bostic, who is a PM on the MSDN Wiki which was recently released. Worth listening to, only about 15 minutes long. I have to admit I have a short audio attention span. I can read for hours but listening? Not so much.
She talks about the feedback they’ve received so far and even addresses one of my questions about protecting their wiki content from “graffiti” as I call it in this post, although she refers to unwanted wiki content as spam. As a team they are also addressing issues related to authority, such as, how can individual users get more “cred” on the site, and how can readers of the wiki find out which posts are the most valued. I also was interested to learn that due to the Creative Commons license they’ve selected, they cannot roll back the content into Microsoft’s online help or knowledge base.