Wow, now here’s a neat content mashup. It’s a PDF with links that automatically fill your Twitter status with a TinyURL to the catalog item. Download the catalog now. According to her email to the Twitter Moms network, apparently Megan Calhoun created the catalog with iPhoto and then had to figure out how to get […]
How does search affect delivery and presentation methods?
Search technology and its application by our users is an ever-growing aspect of technical documentation today. How many times have you seen “I found the following Microsoft Knowledge Base article using a Google search.” (or have you been guilty of doing the same yourself?) I say “guilty” because it’s funny that Microsoft has built the […]
Structured Wikis and Software Engineering – Documentation Throughout the Process
Lisa Dyer and I have co-authored another paper about structured wikis, using DITA as the structure for the wiki. The paper contains specific ideas about using wikis both internally and externally for software engineering processes and software documentation. Our assertion is this: While either waterfall development methods or Agile development methods could benefit from the […]