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March 20, 2008 by annegentle

It’s the network, not the media, plus, the Content Wrangler Community on Ning

Another one of my takeaways from last week’s South By South West Interactive conference is that it makes sense to use the term “social networking” rather than “social media” to describe sites and tools that help you stay connected with others. We’re not all journalists, and the “media” part of the term seems to signify […]

Filed Under: blogging, social media, sxsw, techpubs Tagged With: blogging, blogs, social media, social networking

January 3, 2008 by annegentle

Look out, updated headshots are coming

Look out, updated headshots are coming

The headshots I’ve been using (including the one that stays on my blog at talk.bmc.com) were taken by my husband one morning before work. In fact, my son is on my lap in one of the ones that didn’t make it to the “released” state. 🙂 Since those were a few years old, I decided […]

Filed Under: blogging, social media Tagged With: blogging, branding, headshots, identity, photography, portrait, professional

October 2, 2007 by annegentle

Tag and category cleanup

With the announcement that WordPress now realizes the difference between tags and categories, I’m going through my 34 posts to date and re-tagging them and limiting the categories. The way I see it with my technical writer lens on, categories are broad general topics and I’m hoping my blog will have about a half dozen […]

Filed Under: blogging, social media Tagged With: categories, folksonomy, indexing, keywords, tags, WordPress

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More reading

Bubble graph showing sources of developer support data

I’ve been thinking a lot about developer support at Cisco recently, especially for the way the world works today with multiple cloud providers. This post is a re-publish of my talk from over five years ago, but the techniques and tools for listening and helping others are still true today. At Rackspace, we watched several […]

Cisco DevNet is our developer program for outreach, education, and tools for developers at Cisco. From the beginning, the team has had a vision for how to run a developer program. Customers are first, and the team implements what Cisco customers need for automation, configuration, and deployment of our various offerings. Plus, the DevNet team […]

I had a great talk with Ellis Pratt of Cherryleaf Technical Writing consulting last week. Here are the show notes, full of links to all the topics we covered. Podcasts are great fun to listen to and participate in, if a bit nerve-wracking to think on your feet and make sure you answer questions succinctly […]

At the beginning of this year, I worked hard to summarize my thoughts on API documentation, continuous publishing, and technical accuracy for developer documentation. The result is an article on InfoQ.com, edited by Deepak Nadig, who also was forward-thinking in having me speak to a few teams at Intuit about API documentation coupled with code. Always […]

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