At the beginning of this year, I worked hard to summarize my thoughts on API documentation, continuous publishing, and technical accuracy for developer documentation. The result is an article on InfoQ.com, edited by Deepak Nadig, who also was forward-thinking in having me speak to a few teams at Intuit about API documentation coupled with code. Always […]
How Symantec Embedded a Tech Writer on a Developer Team
In this case study on docslikecode.com, Jennifer Rondeau shares her story of gaining the trust of her developer coworkers so that she could edit code comments for a remote management web service at Symantec. This is an excellent, in-depth piece, and I really appreciate her writing it up to share. While Jennifer was writing up […]
How Pantheon Moved their Docs to GitHub
Check out this great case study by Rachel Whitton, Technical Content Editor at Pantheon. Their product is a website management platform for WordPress and Drupal and the case study is available on docslikecode.com. I love how eager and willing Rachel is to share her story with other practitioners who are wrangling content with these tools and […]