DITA | Just Write Click

June 12, 2007 by annegentle

A watched folder for publishing from DITA source files

I’ve figured out a way to automate DITA builds where you just drop a zip file of your DITA source files into a “watched folder” and PDF and CHM files are automatically built This post describes creating a watched folder that runs DITA transforms on content that is copied into the folder on a shared […]

October 19, 2006 by annegentle

My persona for topic authoring

Eye-opening look at my own persona – using my job description to write use cases for what we’ll look for in a DITA-based workflow for topic authoring In a planning meeting for creating our new topic-oriented workflows and processes as Agile user stories, we created a persona for what my role could be as a […]

October 4, 2006 by annegentle

A new DITA Open Toolkit release and brand new DITA newbie blog

A couple of blog-worthy items in the DITA world Just announced last week, the DITA Open ToolKit has a version 1.3 release available now. One exciting addition for those of us who have struggled with the installation process is an all-inclusive installation package for the Open Tool Kit with everything but Java. Robert Anderson describes […]

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I’ve been thinking a lot about developer support at Cisco recently, especially for the way the world works today with multiple cloud providers. This post is a re-publish of my talk from over five years ago, but the techniques and tools for listening and helping others are still true today. At Rackspace, we watched several […]

Cisco DevNet is our developer program for outreach, education, and tools for developers at Cisco. From the beginning, the team has had a vision for how to run a developer program. Customers are first, and the team implements what Cisco customers need for automation, configuration, and deployment of our various offerings. Plus, the DevNet team […]

I had a great talk with Ellis Pratt of Cherryleaf Technical Writing consulting last week. Here are the show notes, full of links to all the topics we covered. Podcasts are great fun to listen to and participate in, if a bit nerve-wracking to think on your feet and make sure you answer questions succinctly […]

At the beginning of this year, I worked hard to summarize my thoughts on API documentation, continuous publishing, and technical accuracy for developer documentation. The result is an article on InfoQ.com, edited by Deepak Nadig, who also was forward-thinking in having me speak to a few teams at Intuit about API documentation coupled with code. Always […]