I love reading different community perceptions of both FLOSS Manuals, where we write open docs for open software. I’m also lurking on mailing lists and forums where open source projects are figuring out documentation needs for their users. Forgive me if I ramble a bit, but I’ve been thinking about these concepts lately while discussing […]
Business Etiquette, Community Etiquette

After seeing this great instructional guide to eating sushi, I realized the only way I knew any of the rules or guidelines for sushi dining was through example. I learned that one of my examples was wrong – you’re not supposed to make a “soup” with your wasabi in your soy sauce. Sushi Rules, Social […]
Austinites Talking about SXSW Interactive
Tom Johnson asked Janet Swisher and I about our experience with the South By SouthWest Interactive conference in comparison to the STC Summit. Janet and I are both from Austin – though she has been here nearly 20 years and I have a mere 10 years as an Austinite. We edited the captions, so hopefully […]