“Anne, I see you as an advocate for community documentation” – what a great compliment. I was so pleased with the response to my STC Summit talk last week, Strategies for the Social Web for Documentation. Here’s the short description of the talk: Let’s say that the most driven and driving developer on your team, […]
Words, Made for People By People
As Sarah O’Keefe said just before Erin McKean‘s keynote at the STC Summit in Dallas today, here’s a woman who got Venture Capital for a word-related business. That’s so unique, you’ve got to be interested in what she has to say! Erin was an excellent speaker – she related her opener to the recent news […]
Interview Techniques for Users
I had a great talk the other night with a classmate of mine from graduate school, who focused on usability and now works on a web application development team as their user experience designer. He’s Tim Keirnan, and I asked him to explain some of his interview techniques that he uses for his Design Critique […]