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February 25, 2010 by annegentle

DITA for Publishers with Eliot Kimber

For this month’s Central Texas DITA User Group meeting we played host to Eliot Kimber. I took some scattered notes, mostly jotting down the great phrases Eliot handed out while nodding and chuckling. He’ll be doing this presentation as a webinar for Really Strategies, Inc. on March 10th, 2010 and you can sign up on […]

Filed Under: social media Tagged With: content, DITA, epub, iPad, kindle, publishers

February 19, 2010 by annegentle

I Am Who I Am

I’m late to write up my thoughts on Gordon Mclean’s post, Strange Bias, but I give him a belated thumbs up for great self-inspection and data query in the post. My take? I read ““Why James Chartrand Wears Women’s Underpants” on Copyblogger in December. It’s a great survivor story that you should read in its […]

Filed Under: blogging, social media, techpubs, writing Tagged With: gender, man, technical writer, techpubs, woman, writers, writing

February 12, 2010 by annegentle

Wow, oh Wow – Book Reading at SXSW Interactive!

Wow, oh Wow – Book Reading at SXSW Interactive!

I’ve been given a 20-minute book reading opportunity at SXSWi! I’ve been to SXSW Interactive at least three times over the past five years, and I’m a huge fan of the conference. So, when I saw an email in my inbox from Hugh Forrest, the organizer, I ran around my (home) office with glee! Here’s […]

Filed Under: social media Tagged With: book, book reading, social media, strategy, sxsw, sxswi

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More reading

Bubble graph showing sources of developer support data

I’ve been thinking a lot about developer support at Cisco recently, especially for the way the world works today with multiple cloud providers. This post is a re-publish of my talk from over five years ago, but the techniques and tools for listening and helping others are still true today. At Rackspace, we watched several […]

Cisco DevNet is our developer program for outreach, education, and tools for developers at Cisco. From the beginning, the team has had a vision for how to run a developer program. Customers are first, and the team implements what Cisco customers need for automation, configuration, and deployment of our various offerings. Plus, the DevNet team […]

I had a great talk with Ellis Pratt of Cherryleaf Technical Writing consulting last week. Here are the show notes, full of links to all the topics we covered. Podcasts are great fun to listen to and participate in, if a bit nerve-wracking to think on your feet and make sure you answer questions succinctly […]

At the beginning of this year, I worked hard to summarize my thoughts on API documentation, continuous publishing, and technical accuracy for developer documentation. The result is an article on InfoQ.com, edited by Deepak Nadig, who also was forward-thinking in having me speak to a few teams at Intuit about API documentation coupled with code. Always […]

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