Some of my favorite quotes that make me chuckle are the ones about collaborative authoring and the difficulty being people, not tools. For example, Alan Porter recently wrote an article Wikis in the workplace: a practical introduction for Ars Technica. My favorite line from the comments was “Remember that the people contributing to it are […]
Last sprint, first step
This week I’m finishing up an Agile sprint. Not just any sprint, though, my last sprint as a technical writer embedded on a sprint team at ASI. I’ve learned so much there in the last couple of years that I’ve decided to make a go at consulting. I want to help people with content strategy, […]
Pilot or not?
While doing some research for LugIron, a startup here in Austin where I serve in an advisory role, I found a slideshow discussing signs of successful community launches by Joe Cothrel, a VP of service at Lithium. Now, what they mean by “community” is a larger than 5,000 person audience, enterprise-type (B2B or B2C focused […]